I can not add my journey or a traveller. When i add a journey, it says i just have to add the traveller (myself). When i do that, it says i have to add a journey. and so on…
I don`t know what to do..
All my journeys i tried to create are cancelled (it says they are already done?)
Best answer by AnnaB
View originalHave you created a Trip and connected journeys to that Trip?
Is your pass connected to the Trip?
Can you post a screenshot of your Trip with all personal information removed?
I can not create a trip, thats my problem. I tried it again and again.
Maybe my pass isn't connected to the trip... But i don't know what to do.
I can not create a trip, thats my problem. I tried it again and again.
Maybe my pass isn't connected to the trip... But i don't know what to do.
Is this on the website or in the app?
At what point can't you get any further? Is there an error? Could you please post a screenshot of where you get stuck?
You must always start with creating a Trip in the Railplanner app. To the Trip you connect Journeys. Your can't create Journeys if you don't have a Trip.
Have you looked at the tutorial for the mobile pass?
https://community.eurail.com/news-and-announcements-39/tutorial-how-to-setup-your-mobile-pass-5147
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
