Hi, I'm visitor from Taiwan.
I bought "Eurail German Rail Pass" since 12 Apr-18 Apr. I have confirmed with the online platform "Klook"where I buy my ticket from, this ticket should able to use during "Muenchen Hbf - Salzburg Hbf", but after reservation on app that keep saying “it's not valid in some of these countries.” It make me so confuse. If someone can help me know why, that will be a big help.
I will leave may email below, please contact me.
The single country ticket is only valid in the named country. The German pass does allow some journeys into adjoining countries, but it is confusing whether it is valid to the border between Germany and Austria or specifically to Salzburg.
You may find it only valid on trains operated by DBahn so try trains at different times and see if it accepts them - the train you show is operated by OBB (Austrian rail).
Salzburg is a German Tariff point. ALL domestic network tickets valid in Germany are valid to Salzburg.
The website also confirms this:
This means we have a bug here. Please report it here:
As a workaround, please add the journey manually (scroll to the bottom in the planner results, then tap on "Add it manually”) and put Salzburg in Germany.
The advice from the experienced travellers in the community is to not activate the pass and travel days in advance. Please read more about that below.
Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days.
The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries.
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.
Activation of pass
During the activation process you choose the start day of the validity of the pass. Once the validity has started it can't be changed even if you haven't travelled. The advice is therefore to wait with activating the pass and starting the validity until the first day of your travel as you only can deactivate the pass no later than 23.59 CET on the day before the validity starts. If your travel plans change in the last moment you can't deactivate the pass and change the validity.
It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.
Activation of travel day
The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.
The information page on the eurail.com does limit validity to Salzburg to certain trains only.
In practice the only by now trains that on THIS sector do not take pass is WESTbahn-which has 3 or 4 ttrips extended to/fro M on its route Sbg-Wien. It does not matter what is written outside on the trains, as for this sector it is DB and from Sbg onward it will be OeBB.
There MAY be however restrictions on local pax for this sector for an odd train-if there still is, most likely the NIghttrain to SLO etc.
Same issue is for Basel on SNCF, or even Basel BAD which is IN Swiss but also a definite DB tariff point.
In practice the only by now trains that on THIS sector do not take pass is WESTbahn-
What is your source? According this information, The German Rail Pass is valid between Munich and Salzburg:
It does not matter what is written outside on the trains, as for this sector it is DB and from Sbg onward it will be OeBB.
Westbahn runs as Westbahn, not as DB or ÖBB.