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Country of residence - Basel or Basel Bad BF
The global pass allows one outbound journey and one inbound journey to / from country of residence that occur during travel days at any point in your trip.I am a resident of Switzerland, and I am planning to make the following weekend trips : Return journey between Basel / Milan Return journey between Basel / Cologne Return journey between Basel / HamburgAm I able to do so on my pass? Is this considered an outbound / inbound journey as technically I am not travelling within Switzerland. Thanks for your help!!
Impossible to get in touch with anyone from customer service
This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.Can someone send me a phone number or email address? Can I talk to some real person?
Problem of connection
Hello, I tried to reserve a seat this morning for an extra fee but it didn't work on the website. Indeed, my Italy trip with all my trains did not appear anymore, nor the travelers participating in the trip (me). I tried to connect with my pass number at least 5 times and it didn't appear each time.So I had to pay a new train ticket on the French SNCF Connect application in 1st class at 235,30€ (almost the full price of the pass) since I couldn't book other trains to Paris from Interrail.I don’t know what to do as I don’t find any number to call in Interrail. thanks for your advice.
Reimbursement reservations tgv due to strike
We have tgv seat reservations for next sunday, but the train has been cancelled due to strikes. No rebooking is possible because all alternatieve trains are fully booked. We have to revert to slower local trains. SNCF offers a 20% reimbursement, but we cannot get this because the seats were booked through interrail. How can we be reimbursed by interrail? We cannot find any information on the website.
Travelling outside of the Euro area
Hi everyone!Coming from France, I’m planning a trip to Northern Europe where most of the countries I crave to visit are not part of the Euro area (Denmark, Sweden, Norway, Ireland and the UK).Do you have any feedback or past experience(s) when it comes to the best - thus cheapest - option to ‘decrease’ commission fees and other monetary fees?Thanks in advance,Eve
question about interrail global pass
Hi, I want to take a trip to Austria form the end of December to the start of January. So, I was thinking of taking the interrail 7-day global pass. From the terms and conditions, it is noted that the Interrail Global Pass is valid in your country of residence for one outward journey and one return journey which you can make at any time during your travel days. So I wanted to know if the pass is also valid for travel to several cities in Austria.Thanks in advance for your information.Charlotte SAGNARD
Reservations in Spain
My family will travel in Spain this July - from France to Barcelona to Mallorca, then Seville. I am trying to reserve tickets on Eurail ahead, but they don't let you do that in Spain for some strange reason. We will be stay in Barcelona for 3 days then fly to Mallorca and back then down to Seville. We need to do the Mallorca to Seville trip in one day. But I can't find anything listed about times in Spain. I need to know so I know when to book the Mallorca flight. Please help me.
Going to Gstaad in Golden Pass Train
Hello Everyone…So excited to join this community.. I have one question:I am planning for Switzerland and Italy trip in the month of May 2023. following will be my itinerary: Zurich - 2 Nights Lucerne - 2 Nights Interlaken - 4 Nights Bern ( Day trip from Interlaken) Milan - 2 Nights Venice - 1 Night Florence - 2 Nights Pisa (Day trip from Florence) Rome - 3 Nights I am planning to Buy 10 Day trip Eurail Pass as I have total 9 days of travel, so if i wants to add Gstaad and Saanen (Golden Pass train) will it count as 1 Day trip ? What about Grindlewald first and Lauterbrunen are these covered in Eurail pass ? or i have to take tickets for these trains? also what about Lucerne to Engleberg for Mount Titlis?
Booking seats/couchette in night trains
Hello everyone,For this summer im putting together my travel plan. I have a few things that I can’ t seem to figure out regarding the seat reservations on night trains. (FYI I have a 21-day interrail global pass) If I book a train, a night train, from Rotterdam to Zuerich HB it tells me the seats are included. Does this mean that when I activate this ticket, I will be guaranteed to have a seat on the selected train? And what types of seats are these usually? And if reservation is needed/possible, what do you guys recommend. I also want to go from Beograd Centar (Serbia) to Bar (Montenegro). This, again, is a night train. The Eurail website tells me I can buy Serbian tickets at the station. But wouldn’t It be too late to buy tickets if I need to take this night train the same day I get to that particular station?Lastly I am trying to get day train tickets from Zuerich HB to Rome on the 8th of July, but I can’t seem to find any past the 10th of June. Is there a reason for this?If someone
Seat reservations in Italy--help!
Hi all, thanks for answering my previous questions. I won’t have any trouble with most reservations but I am with ITALY. Both OBB and the Trenitalia sites will not sell a seat reservation for May 29th Florence to Lugano (usually via Bologna or Milan). The OBB site (regardless of date) says NO TICKET and yet if I want to BUY one there are tickets for sale. Please help me figure out how to get such a simple thing like an Italian train seat reservation. Germany and France are easy! Many thanks!Scott
understanding global day pass
here is my project: I want to buy 5-day global pass for my 14-year-old son and me.we are leaving france and arriving by plane in stockholm on 3/7/23.our first trip will be by talink ferry between sweden and latviathe second between riga and warsaw polandthe third between warsaw and vienna austriathe fourth between vienna and venice italythe fifth and last for the return to france in montpellierso that makes 6 stages, 5 trips, the last of which as a inbound trip to the country of residence.https://www.interrail.eu/fr/tripplanner-map#adult=1&youth=1&start=2023-07-07&end=2023-07-21&travelDays=6&trip=259SE01%2C713LV01%2Cc9PL01%2C8xAT01%2C3g7IT01%2CaxsFR01on eurail website, when I add the last return trip, the price goes from 519 to 616 euros, that is the price of a 7-day pass, while I have planned 5 trips, one by ferry and 4 by train.can you explain to me what is happening? why does this travel planning not fit in 5-day pass ?second question: we can take as many trains
NEW INTERRAIL USER
Hi I'm new to interrail & wonder if you can help. I bought a 2 month continuous pass last May & need to activate it by 11 April. So I've booked a flight to Munich on 10th & train to augsburg that day to visit friends. I've not reserved train yet & assume I can change it - is that correct? And can I also change journey completely as long as I activate it bt 11 April? Thanks in advance. Carole
Does the Winter Sale turn the standard pass into a promotional pass?
Hi there,I ask this question in regards to the cancellation and refund policy. I have read that refunds are different for eurail passes when they are promotional, however, I would like to know if a SALE (ie the winter sale) degrades the standard pass to a promotional pass, and then promotional pass refund rules would apply.
OBB Nightjet Italy Strike 1/12
I have a train booking from Munich - Venice via OBB nightjet 1 December 11pm. We were only notified recently that Italy will be having strikes on 1 December 9pm - 2 December 9pm. Will this affect our train? Have called up OBB but they do not have any further details on this. Should we still go ahead with boarding the train? Can't imagine getting stuck on the train for 15 hours till the strike ends at 9pm...
What time of day does my Month pass expire?
My app says my validity period is "15 Dec 2022 - 14 Jan 2023" Does that that mean I have until the midnight of the 15th of Jan to use my pass? I just want to make sure because I plan on taking a train the day of the 14th and don't want to have pay for the train when I can plan around it.
Inter-country trains from spain
Hi all, I read somewhere that direct trains out of Spain to other European countries aren’t running this year. Is that true? Im trying to get from Barcelona to Paris in may this year, but before i book a reservation, was wondering if they will actually be running.. TIA Peter
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