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NanjaRetired Community Manager

posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

2 years ago

Ivy OhKeeps calm and carries on

asked in Ask the community

Seat Reservation fares - discrepancy between Raileurope & Eurail

Hi there, I am currently planning on my trip between Lyon part dieu and Nimes Centre, when I intend to purchase the seat reservation for train timing 1827-1950 from Nimes > Lyon, I found out there is a fare difference in the seat reservation between Eurail & raileurope:Eurail - 12 Euro (I am aware that I will only pay 10 euro if I book from raileurope)raileurope - 24 euro I did select Eurail Global 2nd Class Pass in the front page. Refer to below 2 screenshots and need your adv.Looking forward to hear from you.Thank you.

1 hour ago

martinsjuuuRail rookie

asked in Ask the community

How do I use the eurail pass without a seat reservation?

First time I'm buying the Eurail pass. To use the trains that don't need to book a seat, do I need to make some kind of reservation? How does it work? Or is it just showing up on the day and time of the train and getting in? What if it's full? I need to make sure I will board.

2 hours ago

nikita2007Keeps calm and carries on

asked in Ask the community

print ticket

I’m 100% need print ticket? I can print in Innsbruck?

3 hours ago

rebublicKeeps calm and carries on

asked in Ask the community

Ein Länder Pass Italien

Hallo Zusammen Ich habe mich entschieden vom 22.8-29.8.2024 ein Ein Länder Pass (Italien 3 Tage 1 Monat zu kaufen. Ich möchte gerne die Städte Rom und Florenz besuchen. Daher habe ich einige Fragen:Ich werde 3 Tage in Rom, 3 Tage in Florenz verbringen reicht das um die wichtigsten Sehenswürdigkeiten zu sehen oder habt ihr welche Tipps die ihr noch empfehlen würdet? Mein Start ist von Luzern dann nach Rom von Rom dann nach Florenz und dann von Florenz zurück nach Luzern daher reicht der 3 Tage in 1 Monat Pass? Auf der Raileurope, Interrail Sitzplatzreservierung kann man noch nicht buchen daher muss ich mich noch ein wennig gedulden da die Italienische Bahn den Fahrplan recht spät öffnet, daher meine Frage die Strecke Roma nach Florenz gäbe es ein Regionalzug lohnt sich der oder soll ich lieber mit dem FR Zug nehmen?

8 hours ago

rebublicKeeps calm and carries on

posted in Ask the community

Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich? Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic

9 hours ago

nikita2007Keeps calm and carries on

asked in Ask the community

outbound journey

hi, I have a ticket for 4 days, I used the departure and returned on the same day, now I want to go along that route again but the departure day did not automatically turn on, should I activate it manually?

10 hours ago

hellyplopRight on track

asked in Ask the community

Nightjet discount

Hi all! I am trying to book on the Nightjet from Paris to Salzburg at the beginning of August and have added the Interrail pass as a discount card for each of the passengers. However, it doesn’t seem to offer any discount at all - it’s exactly the same price as without the pass. Is this right? Should I be doing something differently? Thank you!

19 hours ago

Nabil IslamKeeps calm and carries on

asked in Ask the community

Rome to Paris

Hi, is there any direct train from Rome to Paris? If not, what is the best way to go about it? Plane fare is pretty cheap from VCO-ORY but I have 2 carryons so would add up to the price. Looking for May 4th 00:00 onwards.

1 day ago

Nabil IslamKeeps calm and carries on

asked in Ask the community

Global pass

What is this countdown on the top right corner my the pass? My 1st train leaves in 2 hours so not sure what this 16 hours is supposed to mean??

1 day ago

Nabil IslamKeeps calm and carries on

asked in Ask the community

travel day

Hi, do I need to add something for the 29th? I was in assumption that this trip from Prague to Zurich would take up 2 travel days as it crosses 24:00. Without adding anything on 29th leaves me 6/7 travel days. Although I plan to take trains to Lucerne/ Titlis on 29th so either ways that will take up that day I guess?? Please let me know thanks.

1 day ago

SeblaRight on track

asked in Ask the community

about pass

Hi, I will be travelling to Switzerland in about 10 days or so. I am planning to visit France also. And also I will be travelling within Switzerland city to city. I'll be staying in Switzerland about a week. So what kind of pass should I purchase? And does Interrail pass is valid within Switzerland ( from Bern to Interlaken or from Basel to Geneva)? Thanks.

1 day ago

SarahhhhhhRail rookie

asked in Ask the community

Is a credit card needed?

Hi, I will be traveling soon for one month. I was wondering wether I need a credit card or if I will be fine with just a debit card.Thank you for the help in advance!Sarah from Germany

1 day ago

2000yearsagoRail rookie

asked in Ask the community

My Children Not Together Italy

Hello Everyone,We just reserved tickets on Trenitalia, we are a family of 4, two kids 3 and 6. We got reserved seats in different coaches and far away from each other. I don’t get how they can separate us especially when we have kids. What can I do in this instance?

1 day ago

ZagabriaRight on track

asked in Ask the community

How much extra buy ticket for Eurostar?

good evening,I want to go from the Netherlands to Paris or to London with my Interrail Global Pass 5 days within 1 month.last week I was in Rom and i have paid 13 euro extra for the high speed train Frecciarossa.my question is how much I have to paid now extra for the high speed train Eurostar to Paris or to the London?thank you in advance ,kind regards

1 day ago

nikita2007Keeps calm and carries on

asked in Ask the community

Not can buy ticket for NIGHTTRAIN

Not can buy ticket for NIGHTTRAIN from Rome to Vienna, i have error`s and “Ticket unavailable”

1 day ago

hankfrankNew aboard

asked in Ask the community

Plan trip before purchase?

How do people plan their trip in advance? I’d like to see times and total cost before committing to buying two passes, but that seems only possible *after* purchase. What am I missing?

1 day ago

VilleSNew aboard

asked in Ask the community

Unused Global Pass

Last year I bought a -50% 10-day pass valid until the end of May, but I had to cancel my trip. So I have not activated the pass. Can I transfer it to another person or is it gone?

2 days ago

AdfamRail rookie

asked in Ask the community

FT 317

Good morning,Just a quick question. Im catching the FT 317 from Villach Hbf to Ljubljana at 14.53 on the 22 of April. Apart from the rail plannet app, I cannot find any information on this train. Who runs it, what type of train. Etc. Cheers. Adam.

2 days ago

rnkmrsh123New aboard

asked in Ask the community

EURail global pass tefund

I purchased 10 day EURAIL global pass but used only 7 days. Can I get refund for unused 3 days?

2 days ago

Alex1351Right on track

asked in Ask the community

Seat reservation in Jul ?

Hello Eurail community,TGV seat reservation 13 Jul 2024 from Barcelona to Paris, not yet available or sold out?

2 days ago

nikita2007Keeps calm and carries on

asked in Ask the community

Travel

hi, I want to go from Wroclaw to Venice, and then take the train to Silicia to take a ferry to the island, and then return home. Do you have any thoughts on the layout? I’m thinking of going to Verona, spending the night there, going to see Venice in the morning, and either in the evening or the next day I’ll go to Silicia. The problem is that I have 3 out of 4 days left on the pass which makes everything even more complicated.

2 days ago

nikita2007Keeps calm and carries on

asked in Ask the community

Hotels in Italy, Wien minor

Hello guys, does anyone know any hotels where there is a code to enter, that is, there is no reception? in Italy, or for example Vienna, I know that there are options even with the key falling out of a special machine, you enter the code that you receive on booking. It’s just that I’m only 16 years old and I think without a copy of my parents’ passport and any signatures, they won’t rent the hotel to me, but entering with a code will save me.

3 days ago

ChrisVRight on track

asked in Ask the community

Boat on Lake Lucerne

How do I enter the vierwaldstattersee boat from Lucerne bahnhofquai to Stansstad ?

3 days ago

sirinRight on track

asked in Ask the community

zuschlag German rail pass

Good morning, I am traveling from Bologna to Aachen on the Rail-jet (Bologna-Monaco via Brennero) with the German rail pass. I had confirmation from Trenord staff that I should not pay the 10€ supplement due to the nature of German rail pass itself, but it seems like this information is unknown to most people, including Austrian staff, since many times, during previous trips, they asked me to pay it. Is there someone who could tell me where to find more informations about the 10€ zuschlag and German rail pass?Thanks

3 days ago

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