The employee I had on the phone yesterday claims that you can't upload the tickets you buy at the counter in the nmbs app???
Why are the conditions of the ticket not on the printed PDF document, but only in the PFD document that you receive by email?
Something that NMBS is not aware of, or what do you think?
There is 1 barcode on the document, for 2 travelers. According to the counter clerk, it is perfectly possible to scan this barcode twice. According to her, this certainly works in Belgium, so it should also work abroad.
Can anyone confirm this?
The employee could only choose between:
Seat, berth place, and bed place.
This was very unclear for the employee, for myself, because the options are worded very differently on the Trenitalia site.
Only because of the amount I am currently somewhat certain that they are the right places.
The program of NMBS did not provide any options for a berth place, so prices cannot be compared.
However, there are still berth places available on the Trenitalia website.
On the program at the counter came to bed place, 1st class. While there is no 1st class on the train.
There is no class stated on the ticket.
I don't know who can give me 100% certainty that I definitely have a room with 2 beds?
So the vagone deluxe doppia.
According to the employee at the counter, DO would stand for "Doppia" on the document (under train).
I have no idea if that's right?
Sorry for my many questions.
It's a pity that reservations for trains are still so difficult, there are so many ambiguities.