My connection is Ok, can search and add journey on app. However, when add a pass, it shows message “it looks like you’re offline”. My phone phone's calendar settings is Gregorian, timezone automatic and the 24-hour time display is switched off.
Help me! I am in travel now.
Have you contacted Eurail Customer Support? If not, do that ASAP. Use the link below and write that you are currently travelling.
https://eurail.zendesk.com/hc/en-001
Try these:
Turn airplane mode on and off
Stop and restart the app
Update app through app store
Restart phone
I did, I downloaded also on my PAD. Same offline message. So disppointed.
Try these:
Turn airplane mode on and off
Stop and restart the app
Update app through app store
Restart phone
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