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Is it possible to move a mobile pass to another phone before activation?

  • 4 September 2023
  • 2 replies
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We haven't activitated our mobile passes yet and both our details (pass reference etc) are on theRail Planner app, on my phone. We were thinking it may be best to have each person’s pass on their own phone when we activate. Does anyone know if this is possible and if so, how to do it? (Appreciate this can’t be done once the pass is activated, and also that it may be simple to do but don’t want to mess things up.) Advice much appreciated!

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Best answer by Al_G 4 September 2023, 13:06

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Userlevel 7
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Yes, just add the pass in the same way to the second phone.

 

Activated passes can now be moved as well in case of a phone loss.

Thank you, tried & tested!

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