Similar to another post without proper answer. My Eurail app keeps saying that "It looks like you are offline. Go online to see your passes", when I try to view my pass (QR code). The internet on my phone is working fine (both WiFi and mobile data). I have restarted the app, restarted my phone, disabled the app and enabled it, but still getting the same error when trying to access my pass. I have reached out to customer support with no answer. Can I get my mobile pass turned into a paper pass to end this nightmare? Any other suggestions?
Best answer by Nanja
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