ayuda

  • 27 September 2022
  • 2 replies
  • 14 views

mi pase impreso no fue entregado y ahora va de regreso a las oficinas de eurail, pero no me responden ningun mail. ¿Que puedo hacer? #urgente


2 replies

Userlevel 7
Badge +7
  1. Did you receive a confirmation that customer service received your email? If not, then submit a new request here:
    https://eurail.zendesk.com/hc/es/requests/new
  2. Did you mention in your email to customer service when you need your paper pass? Just saying your request is urgent does not help. They need a concrete date.
  3. Where will you arrive in Europe? Paper Eurail passes are sold at some stations.

muchas gracias!

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