I am brand new to Eurail and I am trying to plan for our vacation in Europe this summer.
I have purchased mobile Global Flexi Eurail passes for both myself and my husband from the Eurail.com site. The passes are the 15 travel days in two month passes and we opted to buy 1st class passes. I then downloaded the Rail Planner app to my iPhone, which is running iOS 15. I have loaded both Global passes onto my phone and connected both of them to a trip. I have not activated the passes yet because the first day of our train travel is still to be determined.
In each trip I have created several journeys and saved them to the trips associated with each of the Global passes.
When I tap on the My Trip icon for a pass, the journeys all show up. But when I tap on a particular journey in the trip, I don’t get an option to “add the trip” to the pass. What I do get is a detail of the description of the train trip for the journey and and button that says “Search again”.
In the list of journeys, none of the journeys have the slider button that is shown in image of what should appear when you are ready to add the ticket to the pass (the image is at https://www.eurail.com/content/dam/mobile-pass/iPhone%2011%20-%20Step%206%20Add%20your%20Journey.adaptive.767.1587396431123.png )
And as a result, there is also no “Tap to Show ticket” items anywhere that I can find in the Rail Planner app. In addition, there is also nothing that indicates how many travel days I’ve used up with the journeys in My Trip.
What am I doing wrong? Is it just that the pass needs to be activated before the journeys in My Trip can be attached to the pass?