I had purchased 10 days global pass for travelling in early June. However based on my current itinerary, I will not need 10 days pass and want to exchange and reduced to 5 or 7 days pass. I understand for exchange there is nominal fees of EUR15. but i do not find link or process on how can i proceed with this exchange. Can someone guide on it. Also I presume after deducting EUR15, i would be able to get full refund for day difference right?
exchange pass from 10 days to 5 days
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You must buy the new pass first and the follow the instructions for making an exchange of passes.
https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy
This is a question to ask the support team, who can be reached here: https://eurail.zendesk.com/hc/en-001/requests/new
Mention your travel date in the request, in order to get prioritised correctly.
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