Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,278 Topics
- 20,260 Replies
I have changed my movile phone and now i can’t get my pass because it is active in the oldest phone. So how can i solve this problem? Please it’s very urgent because my trip starts in less than two weeks, so if anyone have this problem and could give me an answers it will be very nice. Thank you so much
Hello everyone,In September I will start my global interrail for 1 month and I have some doubts that after checking similar tickets they have not clarified my doubt. My last travel will be in montpellier and later i will get a train to visit barcelona , then i choose a train from france to spain but i live in malaga,so my doubt is that if i go from montpellier to barcelona and stay 2 days in barcelona and later get a train to malaga, this is considered as 2 inbound journey or like i get a train in barcelona to malaga will be 1 inbound journey. Thanks and Regards
Hi,yesterday we discovered that our dates of birth are wrong on our cards. We want to leave on Saturday (tomorrow), just judging by all the responses, customer service will not respond in time. Is there a possibility to adjust it yourself? Because traveling with wrong data doesn't feel good.-Iduna
I have to travel tomorrow and my app have been showing me a warning saying that i have not connected to internet in 24 hours which it's not true. I uninstalled the app and installed again to see if that works but now i have a problem with the 'reactivation' of my pass. Now a message pop up saying: "There is a problem, the pass' data cannot be load, be sure you have a connection and try again later". Please, i don't know what to do and i have to travel tomorrow. THIS IS VERY URGENT!!!
I’m traveling tomorrow. I made my seat reservations online. I can download and print those tickets and see my seats. I have a mobile pass. The pass is activated on my phone. But it didn’t SEE the trip I had in my web account even though all the account info matches. So I added the trip again manually. But it still doesn’t show my actual ticket that I bought. How can I show the conductor what I need to show them on the train? I can show the paper ticket but that’s not mobile and my pass is. ?? Anyone know how to get the app to SEE what you have bought online?
Hello there!I have a global flexi pass with 7 days of traveling time but I live in Romania so I am relatively pretty far from the rest of Europe. My plan is to go to Spain tho, but I would have zero time in the cities due the the 7 days limit and my question is that if I got on the train in Spain on the way coming back with the intention that I do not stop until Romania would it matter if I pass the day limit? So Maybe I got on the train on the 7th day and the journey back to Romania would take place on the 8th and 9th day. Is that ok or do I have to get back before it expires?
I had to reset my phone, but now I am unable to reload the pass into the app, as it says that the pass is already activated on another device (which isn’t the case). I’ve already set up an case trough the request form. Does anybody, who had to face a similar problem, know another way to solve this problem? Unfortunately it’s a very urgent problem for me, as I want to start my journey by tomorrow. Thanks a lot beforehand Antonia
Hello Recently I have got 7 days in one month Global pass and I've made a plan based on that but I'm Confused whether my plan is suitable for using 7 day tickets or does it exceed? Here is my plan below and please do clarify this so I can make final changes.Aug 1st - Roma to Austria night trainAug 2nd - Austria to Poland night trainAug 4th Poland to Prague night trainAug 5th Prague to Budapest night trainAug 6th Budapest to Slovenia night trainAug 7th Slovenia to villach and thenOn Aug 8th midnight 00:00 Villach to Rome (reach by 9:00 am same day) OBB night train. Thank you
Hi everyone ! I am planning to take the Eurail with friends this summer and it seems not possible to book a train from or to Serbia.Is it included in the pass. And also it seems that it is not possible to go from Croatia to Serbia and from Serbia to Macedonia. Thank you in advance for your help ! Have a good trip this summer ! Pierre.
Hi! I have some (probably basic) questions to make sure I’m not going to massively mess up!So if I get the 5 days within one month pass…I can use literally any train in europe? Including the eurostar from and to London?I’ve searched the ‘train times in europe’ section (Lisbon to london) and it’s giving me a price… is that on top of a pass or could I but that trip and not need to buy a pass? €92 seems really cheap, why would I buy a pass if it’s just that much = I am confused. Thanks!!
Hello, I have already purchased the Interrail pass, but for personal reasons I will finally not be able to make the trip I had planned for this August. I have read that I have 11 months from the moment of purchase to activate my Interrail pass, but that it can also be deactivated later. My question is whether I could activate the pass, for example, in November and deactivate it immediately afterwards so that I have 11 more months to go and be able to make my long-awaited trip in the summer of 2023 without my pass expiring and without losing my purchase. Thank you very much in advance.
Hi, I am traveling around Greece and bought the eurrail. We are trying to go from Milos to Santorini on the 2Oth of July. From Santorini to Mykonos on the 22nd of July, and from Mykonos to Athens on the 24th of July. We are trying to figure out if these lines are possible but the Employees at the ticket offices in Greece told us that we can only travel along the certain domestic routes and that most of our planned trips from island to island were not possible with the eurrail. Is there anyone who can help us out?
I have a two-month global pass with the latest activation date of 9 April. Does that mean I can activate on 9 April and then travel for two months? Or is my 9 April also the limit of its validity (i.e. an effective latest activation date of 9 February in order to use the full two months)?Thanks!
I looked up for trains from Paris to Le Havre. I saved them in the app as my ticket. At the train station it didnt work because of „invalid ticket“. Some people said ythe TER trains are not included. But i can select them in the app. Thanks for your help.
Hello, how do i know if i have activated the interrail pas?We are a group, we had all the passes on one mobile now (but we haven't used them or anything) we need two of the passes to be on another mobile. How can we do it? Once activated, can we modify the trip that we had planned?For example, there are two days that we are in London and we want to take the metro but we have not put it in the application. Would it be possible to take the subway? Thank you very much
Hello, I wanted to ask which pass (Interrail or Eurail) I should choose if I have temporary residence permit in germany. I’m a student here. Do they check the documents while travelling? And if yes what should I show them: my passport or residence permit?
Hello dear community,I have a question regarding travel days and night trains. So there is a connection tonight from Lille Flandres to Bordeaux St Jean.Time = 19:12 - 00:37 With one change in Paris Nord at 20:14Am I correct to assume that this journey counts as only one travel day?Night trains being defined as any train departuring before midnight and arriving afterwards. I've been traveling all day from Copenhagen and to arrive to Bordeaux in one travel day is the mission.Was hoping for info so to know if I can book the reservations because they're both TGVs.Thanks for your help as always, appreciated!
Hello, I bought interrail global pass and I want to depart from Valencia, Spain. My train departs from Valencia the 31st of july at 16:38, but I have to wait one day in Barcelona, so the next morning I leave Barcelona on my way to Geneve. I read that you can’t travel more than one day in your country in order to leave it, so my question is if “one day” means one calendar day or means 24 hours since the beggining of my travel.
👋🏻 Hi, good afternoon! We are a couple from Barcelona. We have paid the Greek Island Pass (4 days within a month) and have already the ID of the reservation.📲 Now we need to activate the pass in the Interrail app but our ID does NOT work. Considerint we are travelling on August (busy ferries, I suppose), we want to activate the pass and reservate the different ferries Athens - Santorini - Naxos. 😓😓 THE PROBLEM: The app gives us an error by which our ID is not valid. We think this is due to our start date pass: 15th August. Does this mean we won't be able to reservate the ferries until 15th August? We want guarantees... And do NOT have any email response. Help please!!! 🙏🏼🙏🏼🙏🏼
I have an two month ticket and I plan to go home in the middle. I know that you can only enter and leave your own country once. I am prepared to pay if I leave and enter the second time that is not a problem. My question is if my pass ends if I enter my home country in the first month already?
We had a trip planned on the 6th to go to from NL to Spain. On the 5th at 18:30 we get an email that the french rails are on strike the next day (our travel day) and we see that our train is canceled. Now it’s impossible for us to travel anymore because 3/5 trains were canceled and everything was fully booked everywhere.We went to the central station on the 6th very early in the morning to see if there’s any chance to get another connection but no success. We cancel the entire trip and we notice that we cannot deactivate the pass.The problem now is that we contacted interrail a bunch of times and after an initial reply from them they ghosted us. It’s been a week and no answer after multiple other attempts to reach them.This is really frustrating, we don’t want any sort of refund just a deactivation so that we can use the passes later. We never scanned our passes anywhere and everything is just going to waste.Any advice on how to proceed?
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