Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,310 Topics
- 20,404 Replies
My interrail pass was activated on July 27th but I only used my first travel day on the 29th. Right now I can’t use any more days because it says that I wasted one travel day on the 27th which I did not. Could you guys help me, and if it is possible give me the day that I didn’t use. It is frustrating for me to think that i’ll need to buy a travel day even though I didn’t use the first one. Thank you
Is it possible to split up a continuous 2-month journey into several My Trips, each with a different name?
I think the title says it all: this is not the same question as, “Several trips possible instead of continuous with the 2 month pass?” I just want to give each section of a very long journey (France to Georgia and return) a different name.
Hi, I will buy a global pass and live in Portugal.However, to start my journey, I will fly to another country to save some time. Do I have to put my residence country as Portugal and then the 2 travel rule will not apply anymore? Or do I need to put the other country and then I can only do 2 travels in that country? Thanks a lot
Hello everyone,I am starting my interrail journey tomorrow and I noticed my year of birth in my mobile pass is wrong. I texted customer service via form on the web, thru Facebook and email as well. I claimed it is urgent since I leave on 8th of August 2022, but still with no respond. I am kinda panicking tho.What am I supposed to do? Thank you for your advices. Have a lovely day.
Hi there,I have a mobile pass, I was trying to get some discount code in the “benefits” section, but when I enter my code it says it is invalid. I tried with differnt services and it is alway like that, is it because the pass is mobile and not a paper one?Did anyone have the same problem? Thank you all!
Hi,I lost my mobile pass, and following the answers from the other questions, I contacted customer service of Interrail.I have already contacted Interrail Facebook, Twitter, Instagram, and also opened an issue, but nobody has answered me yet and not even an automatic email has arrived. Do you know how long I should wait to get a response from the customer service, since I am traveling tomorrow morning? Thanks in advance,Saeed
I have not received my pass number or the pass itself. I filled in the form correctly but I have not received anything. I didn't realise until now because I hadn't started to organise the trip yet. I don't know what I can do or if the problem is mine or a mistake of discover eu, I think I did it right :(
I am flying to Madrid from London on Thursday and would like to get the train to Valencia from Madrid on the Friday. Is the eurail valid for spain high speed trains ?also I am then flying to Amsterdam on the following week. Can I use the pass to get from Amsterdam to emmen ?
Hi, I tried to add my pass to Rail Planner but didn't work. Also tried to restart my phone, re-installing the app. I had an iPhone some months ago and I thought that maybe on that device will works, but neither this. I don't know what to try more and technically I’ll travel within 6 days, on 16 August.
I purchased a mobile global pass. During the procedure of activation I inserted my ID number with a mistake. I cancelled it and inserted the correct one. The app did not accept my ID number. It did not accept neither my Passport number. At the station the officer at the counter tried multiple times with no success. I had to buy a second paper global pass. I wrote to the customer support. The customer support replied with a pre-made Email suggesting I request cancellation of the pass and get 85% refunding. To my objection, that it was not my choice to cancel the pass, instead I was forced into it by a bug in the app I did not receive any answer (10 days now). I wonder if anybody else has had a similar problem and could get the pass refunded.
Buongiorno sto per attivare biglietto, mi chiede questo : Parto da Milano per Berlino e rientro fra 10 giorni da Vienna. Non capisco cosa devo fare. Si intende se voglio usare oggi il viaggio di andata e ritorno per uscire/rientrare dall'Italia? Io userei solo per uscire oggi.grazie
Hello, I have a question about travelling in my country of residence.My trip should start in Koeln and i wanna travel towards Strasbourg first. The best Options are one or two stop options with the ICE, where i also have to switch the train. For example: Koeln to Karlsruhe and than Karlsruhe to Strasbourg. Would that be allowed? Thanks in advanceJohannesYu can also answer me in german if you want :)
use the Interrail Mobile Global Pass to travel in countries outside Hungary, after using out my in/outbound journeys
Hello everyone,I have a question about using interrail global pass and I hope you can help me with it from your experience. In my pass for 2 months I can only choose 1 trip outbound and inbound trip, is that mean I should travel for only one time within 2 months or I can finish the first trip and back to my country and then do another trip?I planned to travel for one week so what happened if I want to do another trip , did my pass will be expired or I need to buy a ticket to nearest city outside my country and also for coming back every time when I travel?How many times have I can travel and come back to my country by using 2 monthly global pass?
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