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Shared trip not visible in mobile app

  • 19 August 2022
  • 2 replies
  • 40 views

We are traveling with a group and I imported the shared trips into my mobil app (IOS v25.0.0). I have activated my pass and it is connected to my shared trip. When I go to trips, it is empty, I do not see the shared trips. Am I doing something wrong? My friends on other devices do see the shared trips. 

 

Marjelle

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Best answer by rvdborgt 19 August 2022, 22:13

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@rvdborgt Any ideas?

Userlevel 7
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  1. Delete the app's cache and the stored app data and try again.
  2. Can you add a journey to My Trip and is that then visible in My Trip?

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