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Urgent! Changing passport information on my mobile interrail pass?

  • 26 July 2021
  • 3 replies
  • 33 views

Hello,

My passport is expired but was extended until 2022. Even so I can collect my new passport which I would prefer. By doing that though my information will not match the info I gave to interrail. Can I change the information? I'm leaving in 3 days and interrail haven't responded and I can't call them. I haven't activated my mobile pass yet.

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Best answer by Nanja 27 July 2021, 17:37

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3 replies

Userlevel 6
Badge +7

Hi Tobias, here you read all information regarding incorrect information on your Pass. Assuming you have a mobile Pass, you did the right thing by contacting Customer Support. Could you please provide me with your email address via a private message. Cheers, 

I have already done that but no answer

Userlevel 6
Badge +4

Please file a request here, if you haven't done that yet.

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