General

Hi, I am looking at a train I will be getting from Salzburg to Budapest Saturday 27th July.Either 11.07 or 13.07 direct. It confirms free with Interail pass and no seat reservations required. But this pops up when I click on train time, saying  no seat guaranteed? I just want to confirm this is to do with other trains and not mine? Many thanks ☺️  

Rail planner shut down now ? 

I want to buy Eurail tickets, but when I tried (practice run) to book seats for the Munich to Budapest train on August 26, it read “all booked up.” I tried every train on that date and with the same result - all booked up. I’ve read on travel forums that this is most likely not the case (that it is in fact not all booked up).  I can’t proceed with buying Eurail passes as long as this is leg of the trip is not available to us. Any suggestions? Thank you in advance.

Hi!!!  I’m traveling from Lithuania to Latvia and am wondering whether it is possible by train. After some research I found out that there are no trains between the countries and that none of them will take me over the border. If this is the case I wonder if I should use a bus. If I do, is it possible to use the Interrail pass in them when I’m buying the ticket? I have a Global pass that will be activated until August 2023.  Thank you in advanceMirna Joronen

I returned 2 paper passes 3 weeks ago and bought mobile ones instead. I am worried that I haven’t received a refund yet as it is a lot of money! Has anyone else had problems with refunds? Janice

Bonsoir à tous J'envisage de partir 2 semaines le mois prochain pour faire un petit tour en Europe centrale. Je me suis bien renseigné sur le pass Interrail, les trucs à savoir, etc. Malheureusement j'ai beau me creuser la tête, je n'arrive pas à me décider sur le nombre de pays à faire et sur mon itinéraire...  Comme je vous ai dit j'envisage de profiter de 2 semaines de vacances (en juin) pour partir découvrir quelques pays. Je pensais faire l'Allemagne (Munich/Berlin), Prague, Vienne, Bratislava, Ljubljana, Budapest. J'hésite entre 7 et 10 jours de pass et sur l'ordre des villes. En sachant que je vais rester environ 2 nuits par ville et que l'Italie et la Suisse ne m'intéressent pas vraiment.  Des conseils ou idées ? Merci beaucoup ! 

How to add Öresund trains to my pass since they do not show in the rail planner please? I want to travel from Copenhagen to Goteborg and to Oslo. I cannot find them in the rail planner. I understood I do not need a reservation. Thanks.

Hi, we have an unlimited 1 month pass. When we book seats we get a QR code. When do plan a trip and try to generate a code nothing happens. Some inspectors are fine saying the pass is the ticket. Others want to scan a code. Do we need to have a code for every journey? If we do why isn’t one being generated?  Thanks 

Hola:Hice la compra de un billete interrail hace más de un mes y aun no me ha llegado a mi domicilio a día de hoy. Me gustaría realizar la devolución del billete y el dinero, he intentado contactar con atención al cliente y correos electrónicos, pero me es inútil ya que no tengo ningún tipo de información o solución ante el inconveniente. Gracias. 

Mistakenly bought a seat reservation on Eurostar from London to Brussels. I then bought the correct seat on another Eurostar train (to Amsterdam).How do I cancel the first booking and hopefully get a refund even if only partial, also to allow someone else to get the seat Thank you 

Hi. I can’t believe I have to ask this but I have read through the whole website, watched the videos, read the FAQs and tried to find answers in the Community. Still, I’m confused with trips, journeys, activations, tickets and so on. I believe I will find my way through it when it’s time to travel, but to avoid extra stress, my question is: are these (below) the right steps to use the Mobile Pass?I have the “5 days per months pass”. I have the app and I have connected my pass to it. Is this what I’ll do next:1) Create 5 trips, one for each travel day, and connect them to the pass2) Find the right journeys for each travel day and connect them to the right trip (or is that possible before the pass is valid?)3) Activate the pass when day one is coming closer4) On travel day, create a ticket by choosing the right journey from my trips and add it to the pass (will this also activate the ticket?)

Hellowe are traveling from Milano Centrale to Aix En Provence TGV this coming Sunday 2 July. What is the best way for me to book tickets with my global first class pass? Do I need seat reservations?thanks!meghan

I saved two trip with two different names for my up and coming visit to England. Without my consciously doing so, the app has linked the SECOND of these trip to my pass, even though the dates is obvious after the first trip. Will this be the one I get when I activate my pass? In which case I really have to start again otherwisew I’ll be out of synchronisation. (How) Can I do this? HEEELP

I added all my journeys into the app in My Trip a couple of weeks ago. When I went to check today all the journeys had disappeared? So frustrating and not sure how to retrieve them without adding them all again. Any ideas???Also when I look at the trains for Switzerland they are all coming up as “Not in Pass network”??? I have checked the app version and it updated 3 days ago. Does this mean I can no longer use the pass in Switzerland. Leaving in a few days and this is stressing me out. 

Through Happyrail.com I just can buy first class seats in the needed train. Is it possible to buy a first class seat with my second class pass (The site let me do it). Thanks!

Need to get to Chamonix and all routes are taking me through Switzerland. Is this covered on my France eurail pass? If not, do I just need to buy a ticket for the portions of the trip that aren’t covered? 

Is it possible / common to be able to get a standby ticket on Eurostar train (Brussels to London) the night before my current train ticket? 

Hello wonderful people!I snagged a pass ticket last year but haven't used it yet. I heard I gotta activate it before June 1st. Sound about right?My main query is: Can I use it in the fall? Say, in October? Or am I stuck with summer travel only if I activate it now?Thanks a bunch for any tips or advice you've got!

Hii have booked a train from vienna airport to zell am see at August 13,2024 that departs 10:02 am now i have been notified that there is a timetable change that might affect your schedule and that my ticket remain valid i have no idea what should i do now, when i check other options they seem to have at least 4 connections and there is no option to replace my current tickets with new one any advice

Hiis there a general problem with making reservations? I get an error when trying to pay that the “error is on our side”. Same problem on mobile and PC.

Hi, Im new here, need to ask - as I am visiting France and Then Zurich and then back to france, so what is better for me, Eurail Pass or France Pass or Swiss Pass.I was thinking France Mobile Pass and Swiss Pass should do. Please Suggest. 

When making bookings, I see the whole trip, book seats where necessary, then pay. The ticket only shows the paid part of trip. So do I just show my pass to get on the rest of the trains?

Hi everyone!I have bought one Deutschland-Ticket and I find that there is RE11 train from Koblenz to Luxembourg. I am wondering if the ticket is still valid for this train or do I need buy another ticket to Luxembourg?There are also similar situations for other RE trains to some cities in neighbouring countries.Thanks in advance!

I am trying to book tickets from London through to Sweden - still reeling from the fact the reservation fees for a family of 4 are almost as much as the pass itself but I have a couple of questions I was hoping to get help with ... A lot of the time its giving me 9 - 10 minute train switches - is this enough? Thinking not with 2 kids but maybe the trains are more punctual in Europe?A lot of tickets say you can buy a seat reservation if you like but it's not required. Prices for this journey will start to be available 90 days before departure. It says this even though I am booking for within the next 90 days. Should I get the reservation from the national train line?Also struggling to book the Swedish sleeper from Stockholm to Hamburg on Swedish trains website - comes up blank when I search. Anyone else have this issue? Thanks for your helpAnna