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1581 Topics
C
Carol NNew aboard
asked in Ask the community
Itinerary Sept 10-Oct 3

We are active, in our 50s, and know this is a bit of a marathon but looking to see some of each country to then plan future trips back on ones we liked best or traveled through that piqued our interest.Does this route make most sense or what would be best to be switched and where would night trains make the most sense travel from Sept 10-Oct 3looking to go from-to the following cities in the current order London, Brussels, Amsterdam, Munich, Prague, Vienna, Venice Rome, Cinque Terre, Nice, Lucerne, Paris then back to London.  Brussels and Venice were just parital day stop overs.Hoping to use fast trains as much as possible was thinking we need the 22 days pass to make this make the most sense .  Also if going from London to Brussels Sept 12 how soon do we need to book the Eurostar reservation or does it change much if we go straight to Amsterdam?  Was planning to book hotel at next stop day in advance--not looking fancy-- just clean and budget friendly--hoping this is viable at most ne

3
ralderton
Railmaster
1 month ago
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Martin OetikerNew aboard
asked in Ask the community
Unable to display My Trip or My Pass

I previously created a trip & added my pass to this trip. I activated today’s journey and received a barcode ticket for today’s journey. Today I can’t display my trip or my pass even though I’m logged on. Error message says problem syncing my trips to my phone. The error message says I should create a new trip and add my pass to that trip. I have created a new trip but am unable to add my pass because it is still assigned to my previous trip, which is not visible! Any ideas how to resolve? Thanks

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Eurail Community Moderator
1 month ago
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davidhaydenRail rookie
asked in Ask the community
Saved Train No Longer Appearing

I had saved a train in my trips a few days ago. It had required reservations and I planned on reserving it today. The train no longer appears. Does this mean the train is fully booked? The trips is over a month away still. Thanks for the help!

5
R
Railmaster
1 year ago
Antonia Undurraga
Antonia UndurragaRight on track
asked in Ask the community
nightjet from zurich to utrecht - bicycles spaces

Hi!Has anyone managed to reserve bike spaces on the IC that follows the NJ from Switzerland to the Netherlands?

5
Antonia Undurraga
3 months ago
Lukas Peter Niederberger
Lukas Peter NiederbergerNew aboard
asked in Ask the community
how can I use the ticket without a smartphone? Can I download it to a Web-version?

how can I use the ticket without a smartphone? Can I download it to a Web-version?

1
M
Railmaster
1 year ago
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Keeps calm and carries on
DanfamKeeps calm and carries on
asked in Ask the community
Caravan Parks - Close to Train Station

Hi. We are looking at travelling through France, Italy, Croatia and finishing off in Sicily on a 2 month global pass and are looking at trying to find caravan parks that are within walking distance of a train station. If anyone knows any caravan parks could they please share. Thank you 

4
D
Keeps calm and carries on
11 months ago
X
XEilidh Fleming
asked in Ask the community
Seat Reservations

Hi, Myself and my friend are interailling for the first time next week. We have been able to book hostels, and some seat reservations but it becomes increasingly difficult when leaving Berlin. We have been given the option of paper ticket but they won't arrive in time to us or the hostel. It says able to get on the train but worried what this means without a seat reservation. When looking further ahead leaving prague it says unable to board train without seat reservation but there is no available for days which we don't understand how this can be possible. Please can someone advise us on what to do in this situation has I say we have booked accommodation already and have been saving for this for years. 

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Hektor
Keeps calm and carries on
5 months ago
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maria virginia cuencaRail rookie
asked in Ask the community
viajar por varios paises de Europa

We would like to buy a pass from: Berlin to Prague, Prague Budapest, Vienna, Munich, Ginevra, Milan, Berlin. It must cover from December 25 to January 24. First class, fast trains during the day. One adult and two seniors. Virginia

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T
Full steam ahead
1 year ago
Anais Van Malderen
Anais Van MalderenNew aboard
asked in Ask the community
Details don't match on app - cannot add pass

Hello,  I cannot add my mobile pass to the app.. As my name is with an “ï”, I strongly think the app doesn’t recognize this letter. I need to take a train in 2 days. What should I do? 

3
R
Railmaster
10 months ago
Biba Sj
Biba SjRight on track
asked in Ask the community
Young Adult

Hello,I am a parent who bought a flexi pass (10 days within 2 months) for myself (adult pass) + a kid pass + young adult  pass (16).Now, I am wondering, since a young adult is with me and since i’ve got a phone travel passes for each person: is it possible that young adult uses that code separatly on her phone, and do some days of travel on her own. For example if she wants to travel home sooner.   Thank you.Biba SJ

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Biba Sj
9 months ago
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Full steam ahead
NewcastleTouristsFull steam ahead
asked in Ask the community
Supplement payable on the Verona to Brenner line

We plan to travel between Verona and Innsbruck on successive days. Verona-Trento-Bressanone-Brenner-Innsbruck.I understand that for the Frecciarossa trains we would need to pay for a seat reservation so we would not get those trains. On some of the other trains there is (differently phrased depending on whether I look at Train Europe or the RailPlanner or Trenitalia) some trains that  say that a supplement is required and a few where no supplement is required. many questions are what is correct for non-reservation trains? For an hour or so we would not get the trains that require a reservation. Do we need to pay a supplement (I think we pay this at the station?) for each time we use one of those trains even though we are not crossing into Austria until the final day?   

1
M
Railmaster
7 months ago
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JanPanisNew aboard
asked in Ask the community
syncing app with web account

I found a trip on my app, saved it but I don’t see it appear when I log in to the web version. I don’t get the same trip in the web version. Why is that? Are the things you fill in on the phone app synced or stored in ones account?

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T
Full steam ahead
6 months ago
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Amy0044Right on track
asked in Ask the community
can't find a night train connection from Stockholm to Hamburg

I want to travel from Stockholm to Hamburg with a night train during the 22 and 25th of august but I can't find a connection.On several internet pages they wrote this night train should go.

3
A
Railly clever
4 months ago
C
ChavenhamRight on track
asked in Ask the community
Help Freiburg - Bruxels

Hi!I’m getting an error every time I reserve any ticket from Freiburg to Brussels on May 7th, tickets appear available in different options, I reserve my seats for both legs and when doing the payment it says it’s been a problem with the ticket and asks me to find another one. Is there anything I’m doing wrong? I had no problem with my other tickets. Thanks!

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C
5 months ago
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AytunNew aboard
asked in Ask the community
Outbound

I am planning to purchase a Global pass 4 days flexible in a month.If I fly to a country and get a train from A to B on the same day. Does it count as my outbound journey? I prefer to use it as my travel day. I would like to keep my outbound for the second part of my holiday.1 Travel day  Fly Switzerland to London / Get train to Cornwall   Not as outbound?2 Travel day Cornwall to Birmingham            Birmingham to London pay for this 3 Inbound  London to Basel So I have 1 outbound to use. Right? Another holiday in the same month 4 Outbound Basel to Vienna  and pay Vienna to Basel Is it okay to do it like this?Do i have to register all my travel even if i pay for some days?Thanks a lot  

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A
Full steam ahead
7 months ago
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Dave 67Rail rookie
asked in Ask the community
Reserving seats for Amsterdam to Prague in July

We are trying to reserve tickets but keep get an error message error one leg is not available or when when we try to check it will not allow us to make a payment when we have entered all our payment details 

4
T
Full steam ahead
8 months ago
A
Anonymous
published in News and announcements
Quick survey - We need YOUR input!Survey

Hello Eurailers and Interrailers (to be),We would like to take the opportunity to ask you to complete a quick and painless survey. Topics of the survey are about Eurail benefits and some questions about comparing our product with point-to-point tickets. These topics have proven to be important to everyone in the community and will help us provide a better experience on your next trip.Here’s the link: SurveyThanks in advance for providing us with your input!

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2 years ago
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AimarSHRail rookie
asked in Ask the community
Paris-Amsterdam suppliment

Hello! I am going to do this line and when I’m going to book, it says that Rotterdam-Schipohol section has a suppliment but any of those stops are my final, so, should I pay that suppliment or not? Thanks! 

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A
4 months ago
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anna734New aboard
posted in Ask the community
Travel Buddy in August

Hi, I am looking for someone (or more people) to travel with me in August. I want to use my Interrail-Ticket to travel and see the north of Europe. I am from Germany so I'll start there and my first stop would be Copenhagen in Denmark. After that I want to travel to Stockholm and Oslo. I would like to not travel alone, as I am a woman, and as two or more people it's always more fun. So if that sounds cool for you, please write me and I'd be happy to have company. The tour is not set yet so I am open for ideas and time changes. You can send me a dm on insta @a_na734Love Anna

1
Sarah W
9 months ago
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marie123New aboard
asked in Ask the community
different issues in my first reservation

Hello everybody,I paid for a global Interrail pass including all European countries which I activated and which will take effect next Monday (April 15) for my first trip Paris Gare de Lyon - Padova. I wanted to book the journey, which departs from Paris GDL at 7.21am and passes through Basel SBB, Milan and Padova (arriving at 7.14pm). However, I have several problems: * I can't book my ticket with a seat for the Paris Gare de Lyon, Basel SBB journey, as it displays this message: « One or more Passes don't cover this journey Select the travellers with valid Passes for this journey to book reservations. »* Finally, the prices displayed on the Rail planner application and Eurail are not at all the same (up to 3-4 times more expensive) ex: Basel SBB -> Milan (13€ on Rail planner vs 62€ on Eurail) Could you please help me Thank you very much 🙏🏼

1
R
Railmaster
5 months ago
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EddieFyeRail rookie
asked in Ask the community
My Trip Date Order

Is it possible to change the order of the trips in the ‘My Trip’ app to show the newest trips at the top rather than the bottom. It’s a bit frustrating having to scroll to the bottom every time.TIA

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Railly clever
4 months ago
S
SasndalwomanNew aboard
asked in Ask the community
Interail pass in UK and Eurostar

We are thinking of buying a Global Interrail pass for a journey this year.  Unless I have misunderstood can I use the pass for travel from York to London and then Eurostar as well as travel in Europe? Thank you

1
T
Full steam ahead
7 months ago
F
FirsttimeInterrailerRail rookie
asked in Ask the community
using public transport

Hi, I’m planning my trip to the UK right now and I’m a bit confused about the public transport. I found a list which lists all the different train companies I can use with Interrail but can I use these only on a travel day? (this is the list btw: Railway Companies | Interrail.eu) So for example if I’m in London for two nights, I’ll have one day (in the middle) which isn’t a travel day. Can I still use the public transport on this day or will I have to buy a ticket additional to the Interrail pass? (I have the global pass)It would be lovely if someone could help me with this :) Lots of greetings

3
F
5 months ago
H
Huanming.luRight on track
asked in Ask the community
Train Schedule

Hi,I would like to arrange train from Zurich HBF to Wien HBF.on May 1.H’ever, EuRail schedule/SBB/ÖBB shown on different schedule. Please guide me how to input CORRECT schedule on my APP for tomorrow trip??I prefer to take train from Zurich to Wien tomorrow 6:35am.Thank you

4
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Railly clever
1 year ago
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yorkster01New aboard
asked in Ask the community
Seat reservations

I have a ticket from London Kings to York. However, I trying to make seat reservations and not sure which train company is EXP. 

1
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Full steam ahead
2 months ago
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