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Hallo,ich wollte eine Reservierung für den Frecciarossa von Rom nach Florenz vornehmen. Leider wird mir für sämtlche Verbindungen “nicht verfügbar” angezeigt. Auf der Seite von Trenitalia sehe ich, dass sehr wohl noch Plätze frei sind, allerdings kann ich ja hier nicht den Interrail Global Pass als Rabatt eingeben und nur die Reservierung buchen. Warum geht das über die Interrail-Seite nicht, was mache ich falsch?
Yesterday Mobile pass was not generating the ticket for the newly added train. We are family and are on travelling and yesterday was the second travel day so we need urgent support. I contacted https://eurail.zendesk.com/hc/en-001/requests/new and no answered yet. I checked this morning and the ticket is now generated correctly, strange, but I am still very concerned that will happen again. Is there anyone here to help? Yesterday which was the second day of the travel days, I added another train to the pass. The train is also shown as added to ticket in my trip list. But old ticket from the very first travel day is shown instead in the pass when I trying to show ticket to conductor and it was always like that the whole day. Restart railplanner app does not help. Internet connection was fine. Yesterday we could not show the the valid ticket in the pass. Only the first day ticket which was in the past was shown. Of course the travel day counted correctly as 2.How can I make sure this
Hello Guys,me and 3 friends want to visit France in May. Therefore we have bought an interrail ticket. We want to travel from Dresden main station (Germany) to Nantes main station (France) on the 12th of May with a departure at 8:12. The seat reservation from Paris to Nantes is no problem but the reservation from Frankfurt main station / Karlsruhe main station is not possible. We tried booking it in the rail planner app and via the website but it doesn't work. We have read in this forum thread https://community.eurail.com/train-connections-reservations-47/seat-reservation-at-sncf-1145 that we potentially need a pass cover number. The question is: Do we need this number to book this route or are there any other problems. And additionally: If we need this number to book this route can you explain how it is done? Thanks in advance for your help.Sunny greetings from GermanyWeWi
So I just bought the global pass and have started to make my first bookings and need a few step by step instructions to ger me started.So I bought 4 passes for me and my family and intend to put 2 passes on my phone and 2 on my wifes. Firstly, how do I plan the trip on the mobile pass for 4 of us, then move 2 passes to my wifes phone? Can this be done before activating? Once I add trips to the mobile pass is it then activated or not?Also I made my first reservation for a nightjet. This reservation will be towards the end of our trip so does it matter which order it is added to the pass?When making this nightjet booking on the obb site the confirmation said if I take the pdf ticket now it invalidates the cancellation policy and so to get the ticket at the station.I thought that the ticket, when added to the mobile pass would mean that I didn't need paper tickets? Have I got this wrong?Tia
Hello. This year my friends and I purchased the interrail global pass. We are trying to get to Budapest from Athens, but because the railways modernization of Serbia and problems with the scheduel in Bucarest, we are trying to find a route that avoids those places. Is there any way this is possible? Thank you so much :)
Hi, I booked my return trip, but the day on the pass says today whereas I will be travelling tomorrow. Very strange, as I added it at 4pm with a departure time for 10.30am. I tried to cancel it immediately, but not possible. I contacted interrail via FB messenger and email, but it will take 4 days to get a reply... Anyone having an idea on how to solve this?
Yeah, what I said in the title really…These are among the most popular night train routes on the continent, and not only is July peak season on a normal year, but 2022 will also be the first proper chance many people have had to travel abroad since the pandemic began. Accordingly there will be a lot of travellers planning to use these trains in July, and this track work couldn’t really have come at a worse time. :-(I’m aware that quite a few of the more expert users of this forum will already have known about this, but hopefully anyone who didn’t - and was counting on these trains for their itinerary - will see this reminder and adjust their plans accordingly.One possible alternative option for those who had been planning to come from Munich is the Trenitalia sleeper from Bozen, but this is on weekends only and only works for those travelling to Rome.
Hi all, my boyfriend and I made a reservation for a nighttrain from Berlin to Budapest-Keleti. When I download the ticket it is one ticket which says '’02 seats'’ but only my name is on it. Is it correct that you get 1 ticket for 2 people? We never made a reservation before so I want to double check everything. Btw: we checked the invoice and we did pay for the both of us. Thanks in advance!
Hello the community,I bought a global pass, paper one. But I never received it. I am trying to contact by e-mail, messenger and twitter interrail but I never had any answer.Does anyone has a solution or a phone number to solve this problem?I plan to go in 10 days.Thank you for your help Ludi
Hello! I have messaged support but not sure if they will get back in time. My girlfriend and I live in Sweden. We are currently on the train going home from the UK and are on the Hamburg to Copenhagen leg where we are planning on staying overnight. Tomorrow (4 April) we are planning to take an SJ train to Stockholm via Malmö. We have already booked seat reservations for the trains tomorrow. The InterRail app thinks that we are using an inbound today (3 April) despite ending in Copenhagen. I believe this is because we originally planned to go to Stockholm today but had to change as SJ has no available seats for reservation. When trying to add trips for tomorrow (and yes, we have anothe travel day) it comes up with the error that we have no outbound/inbound journies left. This is despite neither the My Trip nor My Plan section having any inbound trips selected or refering to Sweden. So now we are not sure how long we will be in Copenhagen for and whether we will be able to take the train
Het lukte niet om in Parijs de juiste trein te boeken naar Spanje. Daarom ‘s avonds de nachttrein genomen. Nu heeft die trein bij mij twee dagen in rekening gebracht ipv één. Bij mijn reisgezel is het wel goed gegaan en is er één dag in rekening gebracht. Ik gebruik Apple, hij Samsung. Wat de reden ook is, ik krijg die dag er niet uit en Interraill is op geen enkele manier te bereiken. Ik probeer al vanaf 24 april een oplossing te vinden. Wat moet ik doen?
Hello, I’m trying to reserve seats on the Barcelona-Sants to Paris leg of my Madrid-Paris trip (I know for the first leg I have to reserve seats in person at a Spanish station). On the Eurail website I try to use the reservation service, but it says the departure date is too close for the paper reservation tickets to be delivered to me at my home. It also says it’s too close to departure for the tickets to be delivered to my hotel in Madrid. Unfortunately, I am not yet in Madrid to reserve the tickets in person, nor will I arrive until the night before departure. What options are available other than testing my luck at 5pm at the Madrid train station before a 10am departure the next day? It makes me nervous since the website says TGV limits eurail pass holders per train. I want to make sure we’re able to get to our destination. Any advice?
Hi , I have a couple of questions about making seat reservations. We are travelling with four people and we all have a mobile pass. I bought the mobile passes for all four. Should one of us make a seat reservation for all four? Do we sit next to each other in this case? Can we make reservations via the interrail website with a mobile pass?
I started travelling today with the interrail mobile app. Although I managed to get it all up and running for the first two legs of the trip, I am having critical issues with the app right now. The problem is that the rail planner does not work anymore: each time I select a departure or destination, the planner resets again so it is impossible to add a new leg to my trip. The FAQ states that it is also possible to add journeys manually, but this option seems to be missing in the app I have (version 19.0.0 om android 10). So in essence it is downright impossible to add any journeys to my pass and thus to get a valid ticket, so I cannot travel any further. How can this be fixed?I also contacted the support via email, but they say they will only answer within 7 days, which I think is pretty long if you are stranded with an app that is not working.
Hello,I am planning to take the Nightjet from Amsterdam to Innsbruck, which passes trough my country of residence, Germany. Can I take the train without using it as inbound or outbound connection? After all, I'm not getting off in Germany, but the train's route only runs through the country.
Hi All, I am travelling in Italy at the end of this month. I am currently planning my journey on the Eurail app. I have a mobile pass.I have saved a journey to My Trip with a 10 Eur Seat Reservation charge.How is this charge paid?There is no option on the App to pay.Under “More’ you can select ‘Seat Reservations’ then select ‘Italy’ and it says ‘Book at major train stations – At a ticket office or self-service machine’Does this mean the reservation fee is paid at the station on the day? thanks,
I have a Global Pass (1st Class) for two people (Flex Pass,15 days over 2 months) that is not activated yet and I am adding journeys for the Month of May 2022. I have used the DB site to list all my journeys planned for a one month trip.I used the Planner to add my initial journey (May 13th) and a 2nd journey (May 16th) successfully. When I attempt to add the journey below for May 17th that date is displayed in both the Planner date at the top of the list and in the options below the date chosen is May 16th. Arles France to Aix-en-Provence departing May 17th at 06:40 (TER 76530 Arles-->Marseille-St-Charles) and 07:53 (TER 80116 Marseille-St-Charles-->Aix-en-Provence).Thanks in advance for any help.
Hello, yesterday april 4th I ordered and payed for a mobile pass but I have not received it. The amount has been drawn from my bank account but when logging onto my eurail it says I have no orders. I have searched the community and seen that others have had similar difficulties. I have emailed customer desk but without any response and from what I have read in other threads in the community they do not always respond within the promised 48 hours which makes me stressed since I need to start making seat reservations. Could you please help me? With best regards,Olga
For the Brussels - Vienna direct connection.Is there always a discount if you book together with an Interrail pass?Because if I check a few dates on the OBB website, and look with and without an interrail pass, the price doesn't change at all.If I understand the prices correctly via the following link: https://www.nightjet.com/nl/buchung/tarifinformationen/interrail-eurail-paesse, then I arrive at a reservation price of 14 + 144 + 20 euros = 178 euros.But I see a lot of prices of 229.90 euros for a single deluxe sleeper cabin.Who can give me more information about this?Thank you!
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