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To ask all about our Passes, reservations & more
Can't book Euromed tickets?
I’m trying to book the high-speed train from Barcelona to Valencia (Renfe Euromed) on July 7th, however when checking all the popular websites to book online (Trainline, Renfe, Omio) there is no option to book this train. I have checked other dates out of curiosity and sometimes the train comes up and sometimes it doesn’t. For example, it is available to book on May 13, but not on May 12 or 14. Can someone please help?
We have our passes and we are trying to book seats from Paris to Lucerne. We can book seats from Paris to Basel but there is not an option to purchase seats from Basel to Lucerne. I know we change trains in Basel but how do we purchase seats on the Basel to Lucerne segment? Appreciate your help.
pass not connected
Hi, today I started traveling with Interrail. In the morning everything was okay, but suddenly everything disappeared from the app and there is a description that the Pass is no longer connected. I logged out via my passcode again and in the app I see two trips (my old one and a new one named Trip), in the old one there are three days out of four used and in the new one 1 out of 4 I would like to get back my new one but there is no option to change it and it says that this trip is not connected to my pass. How come that my pass and trip disconnected form each other, is my pass still valid? Please, I would be very grateful if you helped me because I am abroad and I have no idea what to do.
Broken phone. Need a Pass transfer to new device
My mobile phone is broken and I can not add my pass in my other device because it is already in my broken phone. I would like to know if there is a possibility to disconnect my account on my previous mobile so I can use it here, I need to take a train in 2h so it is really urgent please help me
How many travel days will be counted for my trip?
Good morning,I am a student living in Venice, Italy, and I have won an Interrail pass (7 travel days in one month) via the DiscoverEU portal. I’ve found as the first train, the route without change from Venice S. Lucia to Vienna which leaves at 21:48 and arrives the following day at 07:41. The return journey, always without change, with departure from Munich at 23:20 with arrival in Venice S. Lucia the following day at 08:34. Considering these journeys, how many travel days will be counted by the interrail pass? Thank you in advance
Train from Prague Hlavni Nadrazi to Budapest-Nyugati is modified
Hello!The train from Prague Hlavni Nadrazi to Budapest-Nyugati on July 11, 2022 at 10:56, has been modified. Apparently some traintracks in Hungary cannot be used and part of the route has been replaced with a bus service. Our train is 279 and therefore it is affected by this modification. We reserve a seat on the train, do you have to reserve a seat for the bus or is it already included? Is there something to do or nothing to worry about? Apart from having the seat reserved, we also have the train reserved with the interrail pass.
Do trains around Europe all have to be booked individually or is there an APP
Apologies if this has been asked. Newbie here. I'm planning on traveling around parts of Europe for a few weeks. Route sorted. Do I have to book all of the trains individually and work out travel distant and timings myself or is there such an app - seems a very painful process of trying to plan the trains on the route. Any help appreciated.
The trains available on the website are available for reservation If I buy the Pass?
Hi! I’m thinking of buying an interrail card; however, i am not sure whether there are seats for the train i want to. If i search through the Interrail website, are all the trains I see available for reservation? Or will there be some shown that have already been fully booked? Thanks in advance! Best,Kaya
Journeys that are added to pass are not shown in the ticket
Hello. Please help me. Some journeys that are in an app tab “My Trip” and they are added to Pass are not shown on the ticket in tab “My Pass”. I am afraid of not valid ticket. See pictures. Only one of journeys showed there but when I tried before 3 of 4 journeys showed there.Thank you very much. Adam
Travelling with which pass
Hello everyone,I was wondering which pass to choose. There is the Global and the One-Country-pass and I do not quite get the difference between these two. Can I travel in several countries with the Global-Pass in Europe?Can I travel with sleeper-trains with that pass?Can I travel from my home country to my destination in another country and back with the one-country-pass?Thanks a lot for your help!
Can I use the inbound/outbound travel days in a row?
Hello,I want to travel starting from Norway to my home country Germany. Do anybody know if I could use my travel days in the home country 2 days in a row since I didn’t had one going out from Germany? Or does it have to be at the start and the end of the journey?Thanks in advance for your help!!
E-Passes Reservations; traveller details
Hi everyoneNext weeks I am going to travel with a friend using the Global Youth E-Passes (7 in a month) that I received as a winner of a contest. I have planned the trip and also activate the pass. However it seems I am not able to book any seats (We have some journeys that require it), because when I log in to the account I created on EURail is not possible to use the booking planner. There is no reservation linked and when I try to manually create a trip (by copying that I have on my phone) it asks me info I do not have like the ISSUER (moreover, the examples describe the situation in the case you have a paper ticket). My account seems… not linked to any ticket. I do not know if there is something I do not catch or there is a problem. Can someone help me, please? Many thanks in advance.
Zurich - Lesce bled reservation app vs webskte
I am trying to plan my train from Milan - lake bled on Saturday 9th July. we were planning on getting the 20:40 night train to Lesce bled - we are unsure whether reservations are required on the interrail app it says that they are but on the website it says that they are not on the ÖBB site it says that reservations are not available but not whether they are mandatory Any insight appreciated !
Country of residence in another country than the ID card
Hello,I mainly live in Austria because I work and study here.But my ID card is german and the address on it is the german address of my parents which is my secondary address.I have bought a Interrail E-Pass few days ago with my austrian address and now I have read that you must add the ID card to the Interrail app, can there be any problems while activating the pass then?Is there a normal up to date austrian registration certificate enough to prove my austrian main residence and are there any important things that I should know before activating the E-Pass or while traveling?Kind regards.
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