Get ready to travel
To ask all about our Passes, reservations & more
Reservation not possible for certain times
Hi, I am trying to book a seat reservation on the Eurostar - London to Paris for the 28th of Aug. But for some of the time slots it gives me an error message and I cannot book those ones. Why is it not possible to book some of the time slots, when those trains are definitely running as per the Eurostar website?
Can I buy an additional outbound/inbound ticket?
Hello,I want to go from the Netherlands to Copenhagen, but in this case this will cost me an Outbound/Inbound ticket, since I am from Germany and there is no other way, than through Germany, to get to Denmark. Can I additionally purchase an Outbound/Inbound ticket or are there any other possibilities? Can one here help me with this issue? GreetingsIsabelle
Miss my train and adding journeys
HeyI am planning to travel via interrail but have 2 questions about this:1) I take several trains on one day, do I have to indicate that as a separate journey in the app or can I directly indicate the final destination of that day? (brussels - frankfurt and then frankfurt - vienna or directly brussels - vienna)2) what if I miss my connection? Can I just take the next train? Do I have to change this in the app? (because that's where the hours are)thanks in advanceTiemon
Seat reservation villach - rijeka
Hello, I would like to reserve a seat on the train from VILLACH HBF (AUSTRIA) - RIJEKA (CROATIA) for the 18th of September, departure time 04:20 AM. (travel time = 5h and 7m) Now the problem has occured that I can find this journey in the railway planner, but it doesn’t show up at the seat reservation sector. How am I able to reserve a seat on that train?
Error when making reservation
Everytime when I try to make reservations, I get an error. Even when I'’m trying other routes. Also it says that there are enough seats keft. I'm trying to reservate seats in any train going at 27 August from Ametserdam/Rotterdam to London. Also From London to Bruxelles 1 September, Bruxelles to Lyon 6 September, Lyon to London 10 September. Can someone help please?
Reservation - train was full - change date on Pass
I planned a trip from Berlin to Budapest in my trip, but I couldn't book a reservation on the internet, and only in Berlin (directly at the train station)Unfortunately, it was full when I went there, and I can't change the date on my pass. How can I do ? Since I'm not able to take the train ?
Transfer Interrail pass to another device
Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly.
Train connection Sofia - Athens missing
Hey guys, actually I'm planning my South-east Europe Trip and I can't find any connection from Sofia to Istanbul, Beograd or Skopje. Is there any alternative to the missing trains? Or is it just impossible to visit greek, Slovenia and those other countries because of the forest fires and covid?Is there an official website or somethingsomething where I can find some information? Thanks for your support!
Reservations for night trains?
Alright seasoned travellers! This year I plan on taking quite some night trains, but I don't have a set plan. I have used night trains before and usually booked them before my trip. These are a few of the trains I might take this summer:ÖBB NightJet Amsterdam - Vienna ÖBB NightJet Vienna - Berlin EuroNight 347 Dacia Vienna - Bucharest Intercity 407 Corona Budapest - Brasov EuroNight 462 Kalman Imre Budapest - München EuroNight 476 Budapest - Warsaw TLK Domestic night train PolandI was wondering how easy it is to book night trains on the go. I can imagine in high season couchettes can get sold out, or sometimes it's not possible to book all types of accomodation on certain routes, when booking at the train station. What are your experiences? Or do you prefer to book night trains in advance?
Reservation on Snälltåget trains
Hello, I want to book a bed on a snälltåget night train, running from Hamburg Central station to Stockholm Central on August 28th 2021 at 11.26 P. M. I have a valid Interrail Global Pass Flexi and I did not find a way to book a bed on this train. Has anyone a idea to solve this problem? Kind regards hukarobert
Train Strikes in Germany
Hey, I booked an Interrail Pass and activated it today. Because of the Train strikes in Germany I can not use my first day of travel. I also can not cancel it because it starts today. What can I do? Is the travel day (23.08.2021) lost now? I use a mobile pass.GreetingsConstantin Serwe
Book Eurail Pass as Indonesian resident
Hello,me (german citizen, Indonesian resident) and my girlfriend (Indonesian citizen and resident with Schengen) would like to book an Eurail Pass. I tried through the website but when it asks for the billing address and passanger information I cannot insert or choose Indonesia for my address. Does anyone have a solution, or does anyone have the number of the service hotline (couldn’t find it anywhere). Note: I tried to contact support via E-Mail and facebook, no answer!Best Regs, Aaron and Sasmita :)
Not finding what you're looking for?
Don't be shy and let us know about your challenge.Ask your question here!
Already have an account? Login
Social LoginLog in with Facebook
Login to the community
No account yet? Create an account
Social LoginLog in with Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.