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EsmeeNachtegaalNew aboard

asked in Eurail & Interrail Passes

Greek island pass - Athens

Hello, I have a Greek islands pass for 4 days. I was wondering if it is possible to travel from Piraeus to Athens, since this is not a ferry?

1 year ago

BennieNew aboard

asked in Train connections & reservations

Reservation not possible for certain times

Hi, I am trying to book a seat reservation on the Eurostar - London to Paris for the 28th of Aug. But for some of the time slots it gives me an error message and I cannot book those ones. Why is it not possible to book some of the time slots, when those trains are definitely running as per the Eurostar website?

1 year ago

Lucy BecquartRail rookie

asked in Train connections & reservations

Cannot add reservation to cart, says timetable has changed recently which is not true

I have tried different train times, always the same messageI know the train is running, timetable has not changed

1 year ago

Lukas.RybickiFull steam ahead

asked in Eurail & Interrail Passes

Lost Phone with mobile pass

Hello there,a friend of mine lost his phone and we would like to unregister his pass of the phone. Please unregister the 3 passes we bought on my account.Kind regards,Lukas

1 year ago

Laurie RoffRight on track

asked in Eurail & Interrail Passes

AseimelRail rookie

asked in Eurail & Interrail Passes

Can't use pass on the same device after reset

I had to reset my device and now I cannot setup my pass anymore even though it is the same device

1 year ago

TiemonNew aboard

asked in Eurail & Interrail Passes

Miss my train and adding journeys

HeyI am planning to travel via interrail but have 2 questions about this:1) I take several trains on one day, do I have to indicate that as a separate journey in the app or can I directly indicate the final destination of that day? (brussels - frankfurt and then frankfurt - vienna or directly brussels - vienna)2) what if I miss my connection? Can I just take the next train? Do I have to change this in the app? (because that's where the hours are)thanks in advanceTiemon

1 year ago

Erik GuayanaNew aboard

asked in Eurail & Interrail Passes

Pase Movil

Puedo armar mi viaje antes de recibir el Movil Pass y trasladarlo a la aplicación una vez lo reciba?

1 year ago

oddscyNew aboard

asked in Eurail & Interrail Passes

1 Month Pass Count

Hi,If i activate my pass on the seventh of september it is only valid until the 6th of October right? Is it possible to extend by one day? Kind regards

1 year ago

EllesvanzuilenRail rookie

asked in Train connections & reservations

Seat reservation villach - rijeka

Hello, I would like to reserve a seat on the train from VILLACH HBF (AUSTRIA) - RIJEKA (CROATIA) for the 18th of September, departure time 04:20 AM. (travel time = 5h and 7m) Now the problem has occured that I can find this journey in the railway planner, but it doesn’t show up at the seat reservation sector. How am I able to reserve a seat on that train?

1 year ago

Vincentruis2004New aboard

asked in Train connections & reservations

Error when making reservation

Everytime when I try to make reservations, I get an error. Even when I'’m trying other routes. Also it says that there are enough seats keft. I'm trying to reservate seats in any train going at 27 August from Ametserdam/Rotterdam to London. Also From London to Bruxelles 1 September, Bruxelles to Lyon 6 September, Lyon to London 10 September. Can someone help please?

1 year ago

Thuy-Trinh NguyenNew aboard

asked in Train connections & reservations

Reservation - train was full - change date on Pass

I planned a trip from Berlin to Budapest in my trip, but I couldn't book a reservation on the internet, and only in Berlin (directly at the train station)Unfortunately, it was full when I went there, and I can't change the date on my pass. How can I do ? Since I'm not able to take the train ?

1 year ago

postbote21New aboard

asked in Eurail & Interrail Passes

Interrail questions

hey there,i would like to know, if Im able to contact Interrail via Email or Phone in order to ask them specific questions.

1 year ago

Konrad HertzRail rookie

asked in Eurail & Interrail Passes

Transfer Interrail pass to another device

Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly.

1 year ago

travel2021New aboard

asked in Train connections & reservations

Train connection Sofia - Athens missing

Hey guys, actually I'm planning my South-east Europe Trip and I can't find any connection from Sofia to Istanbul, Beograd or Skopje. Is there any alternative to the missing trains? Or is it just impossible to visit greek, Slovenia and those other countries because of the forest fires and covid?Is there an official website or somethingsomething where I can find some information? Thanks for your support!

1 year ago

MattheasFull steam ahead

posted in Train connections & reservations

Reservations for night trains?

Alright seasoned travellers! This year I plan on taking quite some night trains, but I don't have a set plan. I have used night trains before and usually booked them before my trip. These are a few of the trains I might take this summer:ÖBB NightJet Amsterdam - Vienna ÖBB NightJet Vienna - Berlin EuroNight 347 Dacia Vienna - Bucharest Intercity 407 Corona Budapest - Brasov EuroNight 462 Kalman Imre Budapest - München EuroNight 476 Budapest - Warsaw TLK Domestic night train PolandI was wondering how easy it is to book night trains on the go. I can imagine in high season couchettes can get sold out, or sometimes it's not possible to book all types of accomodation on certain routes, when booking at the train station. What are your experiences? Or do you prefer to book night trains in advance?

1 year ago

hukarobertRail rookie

asked in Train connections & reservations

Reservation on Snälltåget trains

Hello, I want to book a bed on a snälltåget night train, running from Hamburg Central station to Stockholm Central on August 28th 2021 at 11.26 P. M. I have a valid Interrail Global Pass Flexi and I did not find a way to book a bed on this train. Has anyone a idea to solve this problem? Kind regards hukarobert

1 year ago

Aaron FelcherRail rookie

asked in Train connections & reservations

Optional Seat Reservations

Hi! Do I need to book seat reservations if they’re optional? For a regional train, say, from Koln to Dortmund, will all of the seats normally be taken or can I be assured that there will be spaces left?

1 year ago

Const1998New aboard

asked in Train connections & reservations

Train Strikes in Germany

Hey, I booked an Interrail Pass and activated it today. Because of the Train strikes in Germany I can not use my first day of travel. I also can not cancel it because it starts today. What can I do? Is the travel day (23.08.2021) lost now? I use a mobile pass.GreetingsConstantin Serwe

1 year ago

Aaron BöhmeNew aboard

asked in Eurail & Interrail Passes

Book Eurail Pass as Indonesian resident

Hello,me (german citizen, Indonesian resident) and my girlfriend (Indonesian citizen and resident with Schengen) would like to book an Eurail Pass. I tried through the website but when it asks for the billing address and passanger information I cannot insert or choose Indonesia for my address. Does anyone have a solution, or does anyone have the number of the service hotline (couldn’t find it anywhere). Note: I tried to contact support via E-Mail and facebook, no answer!Best Regs, Aaron and Sasmita :)

1 year ago

cosasRail rookie

asked in Train connections & reservations

Seat reservation- no tickets

I bought seats from Munich to Firenze and from Garda to Munich but I never got any pdf with the reservation on the German train, any idea? Support is useless so far, no response at all.

1 year ago

renkeRail rookie

asked in Eurail & Interrail Passes

30 day count

Hi all :)If my first travel day is august 20 can my last travel day be 20 days later on september 20 or 30 days later on september 22?Cheers, Renke

1 year ago

ShaharschrNew aboard

asked in Train connections & reservations

reserved seats - and got no tickets

I reserved seats for a ride I have in 3 days - got an invoice by mail but not the tickets.I was waiting with patience since yesterday but nothing happend. I requested help from the costumer service but still nothing. Any help?

1 year ago

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