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lucialozanomRail rookie

asked in Train connections & reservations

Problem Booking seat reservations online

I just bought a Eurail 15 days in 2 months Pass and was trying to book seat reservations. I will be arriving in Paris on May 31st and my first train is on June 1st from paris to Lyon, which is why I really want to book my reservations online, not in person.I have tried multiple times, and many different routes, but I keep getting the same error message. It says: “please find an alternate connection, the unavailable leg will be removed from your cart”. This message pops up no matter the route or time I try.I also tried to book through the travel.b.europe website, however, I need a pass cover number for that, and I have a digital pass. I do not want to risk booking the ticket the day of arrival so I don’t know how this can be fixed. The trains I plan to take which need a reservation are the following: Paris Gare de lyon- Lyon Part Dieu: June 1, 2022 12:50-14:36Lyon Part Dieu – Milano Centrale: June 2, 2022 10:38-17:40Milano Centrale- Firenze S.M.N: June 8, 2022 10:10-12:04Bruxelles

1 year ago

Claudia HardeenRight on track

asked in Eurail & Interrail Passes

2nd class pass but was given 1st class reservation- Italiarail

Hello,I recently made a reservation to get from Napoli Centrale to Frienze S.M.N through Eurail’s website. However I was given 1st class reservations? My recipt from Eurail states I am a second class pass holder. I was not able to choose first class via the website so I am confused as to why I was given 1st class seat reservations. I have emailed Eurail a week ago and have not had a response of what to do. Edit: *TrenItalia not Italiarail

1 year ago

AntoniabeNew aboard

asked in Train connections & reservations

Reservierung bestimmter Plätze

Hallo,ich will über das Interrail-Reservierungssystem in Norwegen Züge reservieren. Meine Frage ist, ob ich irgendwo bestimmte Plätze auswählen kann (zB Fensterplatz)? Auf den Onlineseiten der Unternehmen kann man leider keine Reservierung buchen.

1 year ago

Kath DavenportRail rookie

asked in Train connections & reservations

Error Message on seat reservation

Trying to book Paris to Colmar for 27 Sept and getting the following messageSorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.I have made all other seat reservations without a problem. Any advice appreciated.RegardsKath

9 months ago

KKDKNew aboard

asked in Train connections & reservations

I'm taking a night train home. How to avoid the app is selecting not only inbound but also the outbound journey?

Hi everyone,I’m planning my first trip with an Interrail Global Ticket and I need some advice.My country of residence is Germany. I’d like to travel back with an over night train from Rome, which ends in Munich, but I have to switch trains then to get back home.I thought I can just use 2 travel days for this on my pass, but the app doesn’t allow me to select the the journeys because I “already used my outbound travel”. I have enough travel days left, but unfortunately I have to switch trains after midnight. Do I have to purchase another ticket to get home?Thanks for your help.

2 years ago

Emeline BourcierRail rookie

asked in Train connections & reservations

Trip from Poland to Lithuania

Hello, I’m planning a European Tour and I can’t find a train between Poland and Lithuania. Do you know why ? I would like to go to Lithuania, Latvia and Estonia. Do you have tips ? Thanks !

1 year ago

DontUseEurail19New aboard

posted in Travelling by train

Advising friends not to use eurail, especially not through France.

In short: Eurail is far more expensive than other forms of travel through both France and Spain due to the additional fees. It is also extremely inconsistent. I know of multiple friends, and myself, who have been completely screwed by last minute cancellations in France. It will be the worst part of your trip and the most expensive by far. Organize your own travel through these countries.In detail:Eurail is fine through Germany, Switzerland, and Belgium.I would recommend using it for those countries.In France and Spain (Spain actually being where I live) it absolutely sucks. The additionally fees to travel through France, on the very few trains that are actually available to eurail customers, can nearly double the price of the trip. In addition, to actually be able to use your eurail pass in France, you need to book months in advance due to them limiting spots for eurail customers (presumably to make more money on full price tickets). This is risky to do because when France goes on str

1 year ago

asmabpatelRight on track

asked in Train connections & reservations

Can I hop onto train without reservation when seat reservation is required?

Hi I have added travel jouney to pass but it states seat reservation required for all, is it necessary or can I hop onto train without reservation

2 years ago

Lara CarmoRight on track

asked in Eurail & Interrail Passes

I have not received my DiscoverEU travel ticket!

Hello everyone, I have sent this email to the three support emails of Interrail, and I was wondering if this situation also happened to another person, because I´m worried this is not normal… Hi, my name is Lara and I have won a #DiscoverEU travel ticket.After submitting my booking form, I have received an email byhello@start-discover.eu (on 01/06/2022) saying that they had verifiedmy identity successfully, but i did not receive any furtherinformations on my DiscoverEU travel ticket, or the account thatwould've been created for me, as it is said after submitting thebooking form:"Within the hour, you will receive via e-mail your flex pass. Theemail has as a subject “Your order is confirmed – here’s what’s next”and is sent from the email address “customerservice@interrail.eu”."I have already checked my spam, looked everywhere in my email, andnothing. This email was not sent.I ask for your help because I am getting worried, I'm afraid that Iwon't receive my interrail pass...Thank you so m

1 year ago

Jamie WachRight on track

asked in Eurail & Interrail Passes

Eurail pass for Bernina Express

Is 2nd class eurail pass eligible to book a 1st class Bernina Express? I’m not sure if this is the under different conditions because we have to book it on the official website of the train and the booking fees are the same for both class.

1 year ago

DotKerrRail rookie

asked in Eurail & Interrail Passes

Couple travelling together - Passes in 1 or 2 phones?

If travelling as a couple is it easier to have both mobile passes on 1 phone or would you advise 1 on each? I know it's not possible to have them both on 2 phones as back up unfortunately. What problems have other couples travelling together encountered? Any advice gratefully accepted.

1 year ago

kaiotesKeeps calm and carries on

asked in Eurail & Interrail Passes

Eurail and Swisspass Comparison - Review my math

I'm looking for guidance on whether I should get the Swiss pass or Eurail pass.This will be for one adult and one 6 yo (she gets rides free) Below is my itinerary.Day 1 Paris to GenevaDay 2 to Montreaux(Golden Line pass)LucerneDay 3 (Titlis)Day 4 (Golden Round Trip)Day 4 Zurich. Based on my research, (All amounts in EUR)1. Let's say Paris to Geneva costs $60 for 2 in advance.2. Seat reservation of $30x2 Eurail3. Both passes get me rides on the GoldenPass.4. Titlis costs 129 w Eurail, 62 for SP5. Golden roundtrip both have the same $41 surcharge. I should factor what I'll assume to be small amounts for local trips on the tram/bus if I do not have the SP.I will need 3 days of the WP 257 and the minimum for Eurail is 4 days at 194 andThey both come about the same? $420 or so? Factor in local trips in Lucerne and Zurich, I probably should get the SP as it’s more convenient than scrambling for change to get tram tickets?Not staying city center in Geneva, Lucerne. Thanks

8 months ago

SG TravellerNew aboard

asked in Eurail & Interrail Passes

Europe travel: from Zurich to Rome, to Florence and then Venice. Does the Global Pass cover this?

Hello everyone! I will be traveling to Switzerland and Italy and was checking to see if 1 multiple days Eurail pass suffice for all travel within Switzerland. I plan to go from Zurich to Rome, to Florence and then Venice. Not sure if global pass will cover all the trains. Thank you in advance for your guidance!

2 years ago

Chen ChuaRight on track

asked in Eurail & Interrail Passes

Seat reservation required between London and Brussels?

I will be travelling from London to Brussels then Brussels to Paris. I planned to buy the Eurail Global Pass. May i know if seat reservation is required for these 2 trips?

1 year ago

ClaraRail rookie

asked in Train connections & reservations

Ticket reservation Oslo - Bergen. Only available as paper ticket.

Hey everyone ! I wanted to book my reservation for the journey Oslo-Bergen and vice versa. Somehow, I was not possible to get the reservation as an E ticket but only as a paper one which would be shipped to my home.. this would cost a ton !! Has anyone had this issue or could help me out ?Thanks a lot in advance,Clara

1 year ago

Jessica WalshNew aboard

asked in Train connections & reservations

ICE 9574 23/08/2022 : Stuttgart Hbf-Paris Est

Hi, please can you advise how to book the ICE 9574 on 23/08/2022 from Stuttgart Hbf to Paris Est at 10:53am and arriving at 14.05pm. The interrail app is showing an error message and when I go to book on the SNCF or DB it’s showing at around €300!I also tried to book the train at a Swiss station but they couldn’t book it either. Plus they say this problems happens all the time (not great for young travellers who are trying to get home). I know I could purchase the tickets from a German train station but this is TOO late and there will most likely be no seats left. Lastly, if I am not able to get a seat reservation for myself and friend can we still get on the train? Or do you HAVE to have a seat reservation? Many thanks, Jess

1 year ago

JonathanVRight on track

asked in Train connections & reservations

Think it is worth it to buy a Eurail pass for these travel plans?

Hi all, very glad to be part of this community!Spent some time looking for answers, and this was very helpful!A few things though that I would like help with.First though, some information about me/usFirst time Eurail users (to be confirmed if we buy one!) Mobile pass still not bought Whole family (including my elderly parents) will travel with us. The youngest of the group is 18 Here is our travel plans:From Montreal(Canada) to London(UK), arriving in London on Dec 17th 2022 (plane tickets already bought) From London to Amsterdam with Eurostar here. From Amsterdam to Hamburg on Dec 22nd From Hamburg to Stockholm on Dec 22nd too (night train with SJ, info here) From Stockholm to Copehhaguen on Dec 30th From Copenhaguen to Berlin on Jan 6th 2023 From Berlin to Frankfurt on Jan 13th 2023 From Frankfurt to Bruxels on Jan 15th 2023 Plane back to Canada on Jan 20th 2023 (plane tickets already bought) As you can see, it seems that 7 days of travel for a 1 month pass would work just fine, at

3 months ago

ZiggyKeeps calm and carries on

asked in Eurail & Interrail Passes

2 Passes on one device or separate devices

My 20 year old daughter and I will be travelling together. I have bought the passes on the same order but not sure if its best to have both passes on my phone to make bookings and reservations or we have our pass on our own devices, If I book them together on my device, does she also need to have the app on her phone? My understanding is she can have her pass on her phone, I can then add her to make the booking. Can I do this in the app or only on the website?? It’s so confusing!

1 year ago

MosokyNew aboard

asked in Eurail & Interrail Passes

Should I get the eurail pass or purchase individual ticket from trainline

Hi all,I will be travelling to Italy/France in two weeks time. I have actually purchase the eurail pass at around €270 and has yet to activate it as I am trying to see if there is any ways to avoid the seat reservations fees which can easily add up to another €100. My friend somehow managed to avoid these fees when she booked all the rails required over the counter physically once she landed in europe. Can anyone help to confirm if this is still valid? Will it be more cost-efficient to cancel the eurail pass and purchase individual tickets via trainline then if seat reservations are confirmed to be required? Or any other apps if you guys can suggest to me. It’s my first time to europe travelling around between different country. Appreciate all the suggestions and help to save cost! Thanks in advance.

1 year ago

BigalKeeps calm and carries on

posted in Eurail & Interrail Passes

Ambiguous reservation system

I don't know if member's are aware, that if you book Amsterdam to London. Eurail have no direct trains, but you have to book 2 separate trains, one from Amsterdam to Brussels either IC or Thalys, change in Brussels and go through security, before boarding Eurostar.I got caught out by the website and finished up with a Brussels to London ticket. I have to now book at extra cost Amsterdam to Brussels with all the hassle of security in Brussels, and making sure my train arrives early enough. But I can't do this until 90 days before.I have tried to cancel or reschedule my trip through both Eurail and Eurostar to no avail, they just don't want to know.I reckon they take your money then abandon you.Be careful with booking on the Eurail website.

1 year ago

Phil RichardsRight on track

asked in Travelling by train

Interrail on private train operators in Sweden

HelloI am going around in circles regarding which private operators in Sweden accept the pass. The list on the IR site says one thing, ACP (another retailer) shows a different one and when I asked about trains run by Kalmar länstrafik the train operator said they did despite it not being listed! Screenshots of lists / Facebook chat conversations. One operator Mälartåg who operate around Västerås aren’t listed. Their social media says contact SJ as “they manage IR in Sweden” and SJ can’t help.Years ago when I sold European Rail tickets, we had access to the InterRail annexe which had far more comprehensive information than was ever published on the pass guides / T&Cs. Is there access to this at all to verify the full list? Thank youPhil Richards.

1 year ago

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