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Karin KroyerNew aboard

asked in Train connections & reservations

VY busses in Norway - is the Interrail pass valid?

Hi Community,due to the pandemic, trains between Norway and Sweden are not operating, at least not on the days I need. Instead, the VY company offers busses between Oslo and Goteborg respectively Karlstad. Is the Interrail pass valid for these busses? The answer is relevant for me, since this decides how much travel days I need. I am grateful for every answer!

2 years ago

AlexAKeeps calm and carries on

asked in Train connections & reservations

Reservation in general

Hello together,we got a few general questions regarding the reservation-booking. We used the reservation booking tool from interrail but it shows us following message for bookings in denmark:“No results were found for this connection. Please try again or find an alternative booking method.”. If I click on the alternative booking method, there’s either a callcenter provided or it says I have to book it at the trainstation. Is any trainstation meant or the trainstation in denmark where we want to take the train from? Is the callcenter also working for every country or only for switzerland, because there’s written that its especially for switzerland. Is it also working if we just book/buy the reservations short time before the departure or do we have the risk that there’s no space left? We are looking forward hearing from you!Alex & Friends We are travelling from germany to norway.

2 years ago

BastienNew aboard

asked in Train connections & reservations

Zoë MNew aboard

asked in Train connections & reservations

Reservation TGV

I have been trying to make a reservation for the TGV which departs from Paris (Gare du Lyon) to Perpignan. However via the interrail selfservice there is no possibility of making a reservation. I have been trying to make a seat reservation for 2 travellers so it might be because of that. Nevertheless, as I am leaving soon and do not want to risk to make a seat reservation on the station I was hoping that someone could help me.

2 years ago

pdawg17New aboard

asked in Train connections & reservations

Eurail reservations not showing up in Rail Planner app

Can anyone help? I’ve bought several reservations on the website and they show up. But they do not show up in the app. What do I do?

2 years ago

alissa.1900New aboard

asked in Eurail & Interrail Passes

Journey is not in the rail planner app

Hey,as I am using a mobile Pass, I have to add every journey to my ticket in the Rail Planner App. My problem is that I‘ve got a seat reservation for a train that isn‘t listed in the Rail Planner app. Is it okay to add a similar journey? There is one only 5 minutes later that I had saved, but the TGV agent on the telephone could not book that one for me and gave me the alternative one. Or is there any chance to add this journey manually? Thanks in advance!

2 years ago

Joaquim BronchartNew aboard

posted in Train connections & reservations

Seat Booking

Hello y’all ! I bought an Interrail ticket for the birthday of my bestfriend and It looks like she can’t book a seat through her account. Does she really need to use my account to book a seat or is it just a problem of the mobile interface ? Thank you so much for the answer. Kind regards,

2 years ago

Tobias Holmgaard AndersenRail rookie

asked in Eurail & Interrail Passes

Urgent! Changing passport information on my mobile interrail pass?

Hello,My passport is expired but was extended until 2022. Even so I can collect my new passport which I would prefer. By doing that though my information will not match the info I gave to interrail. Can I change the information? I'm leaving in 3 days and interrail haven't responded and I can't call them. I haven't activated my mobile pass yet.

2 years ago

yvondehaanRail rookie

asked in Travelling by train

Plan a trip

Hello,I am currently planning my trip in the ‘interrail planner app’. The interrail site says that there is an option to take the train from Villach to Zagreb at 12:53 at the 2nd of August, but the app says the option doesn't excist. The Austrian site ÖBB also says that there is a train that leaves at 12:53, so i know it is possible. How can i add this train to ‘my trip’?If i can't add this option, i can't travel because the mobile pass is connected to the trip that i have plannend…Can anyone help me with this?

2 years ago

Dani Sanchez RodriguezFull steam ahead

asked in Travelling by train

Delays because of corona

Hello, I’m travelling from Vienna to Paris. I’m going from Vienna to Frankfurt and from Frankfurt to Paris.My 2 options are the following:1) Vienna - Frankfurt 11:02 - 18:23Frankfurt - Paris 18:56 - 22:522) Vienna - Frankfurt 6:37 - 14:19Frankfurt - Paris 16:56 - 20:47So I prefer option 1 because is more direct and only 33 minutes to change and not having to wake up so early. My question is if any one knows if with corona there are any important delays and maybe that 33 minutes are not enough to change or even to reach the train.

2 years ago

SophieAuRail rookie

posted in Train connections & reservations

Problem with reservation from Pescara to Milano

Hello,I am taking the train tomorrow from Pescara to Germany and I still need to reserve a seat from Pescara to Milano or from Pescara to Bologna (the latter would be the second option as reservations from Bologna to Milano are bookable). I tried it over the page of interrail and on the one of the italian train company but it is not possibe to select the reservation and it says I should try another website, I do not know which one though. The directions on the interrail page are not helpful at all regarding this … Can someone please help me? I would be really thankful <3Sophie

2 years ago

JasperNew aboard

posted in Eurail & Interrail Passes

Ferry from Itay to Greece with 2 One Country Passes.

Hi, my friend and I were planning on traveling from Rome to Thessaloniki this summer. I already saw that with a Global Pass the ferry between Italy and Greece is free. However we were planning on buying 2 One Country Passes instead of 1 Global Pass because it is cheaper that way. Will the ferry between Italy and Greece still be free if we buy 2 One Country Passes (for Greece and Italy)?

2 years ago

Alessia De CillisNew aboard

asked in Train connections & reservations

Seat reservations for a group

Good evening! This is my current issue: 5 friends of mine and I have booked our Interrail passes within 3 different orders. Now we're having difficulties at booking for our train seats. We've already duplicated the trip in order to join and book altogether but when it comes to the actual booking action (selecting the trains for 6 people ect) it claims to be unavailable. When I book for me and other 3 friends (we've bought our Interrail passes within the same order) it is possible to do that. How can we solve it?

2 years ago

SneakySparklesRight on track

posted in Train connections & reservations

Trains in Croatia ontime performance

Hello,So quick question I was wondering if trains in Croatia are on time.In one of my trips I have 30 minutes of changing time which is more then enough normally.But I don't know if I'll make that and if trains in Croatia are generally on time.Thanks for the help in advance :)

2 years ago

famominRail rookie

asked in Train connections & reservations

Reservation Questions - One Country pass Italy

Hi,I bought the one country pass for Italy and have 2 questions - If I made a reservation from Eurail.com, when I get on the train do I just show my pass from the Eurail planner app and the print out ticket of my reservation and am I good to go? Also the reservation ticket I bought had the following text - “Global Pass: Only for pass holders valid for the whole international requested route. Show your credentials on board” I have the One country pass, not the global pass. Should I be worried about the following text on my ticket or should I be fine? Thanks

2 years ago

Biagio NigroRail rookie

posted in Train connections & reservations

do they also send them by e-mail?

good afternoon.I am trying to make a reservation for a train from Montpellier to Barcelona.I have an interreil global pass in electronic format and the reservation is only available in paper version. I need electronic tickets because they won't arrive on time. do they also send them by e-mail?

2 years ago

TimoRail rookie

asked in Train connections & reservations

planner shows trains that doesnt seem to exist?

I'm trying to get from Schwarzach- St Veit to Ljubljana. The app shows a direct train (EC113). But when I look on the OBB planner for instance I can't find this direct train.

2 years ago

Marit Den HartighRight on track

asked in Train connections & reservations

Nightjet

Hi. I will soon take the night train from Vienna to Amsterdam. Now the Railplanner App says +1 day. What does this mean? That this trip takes 2 travel days?

2 years ago

Johanka MichalováRail rookie

asked in Train connections & reservations

can't book a reservarion in Italy

Hi, I’m trying to book a ticket for tomorrow but the interrail website does not offer the ‘add to cart’ button for my specific train. I checked with trenitalia whether there are still any available seats and there are. I need to book my reservation asap. Anyone any ideas why this is happening?

2 years ago

adamski45100New aboard

asked in Eurail & Interrail Passes

pass 7 jours

Bonjour,je souhaiterais acquérir un pass global 7jours, néanmoins j’ai quelques interrogations.mon pays de résidence est la France. J’ai vu qu’on avait le droit à un aller/retour du pays de résidence vers l’étranger et de l’étranger vers le pays de résidence. Est-ce que cet aller/retour est décompté du pass ou pas (soit 2 jours en moins sur le pass 7 jours) ? merci pour vos retours !

2 years ago

MkeLaurieRail rookie

asked in Train connections & reservations

Gap in trip booked from Zurich to Hamburg

I have booked tickets from Zurich to Hamburg, but there is a gap between two cities. I contacted Eurail customer service and have received no response. How do we get from Singen (Hohentwiel) to Baden-Baden? Thank you! BADEN-BADEN (Germany) 15 August 2021, 12:33 HAMBURG HBF (Germany) 15 August 2021, 17:35 5hr 2min Booked ZUERICH HB (Switzerland) 15 August 2021, 08:37 SINGEN(HOHENTWIEL) (Germany) 15 August 2021, 09:30 53min

2 years ago

Patrick SpanNew aboard

asked in Train connections & reservations

Reservation not availabel Thalys & TGV

We are trying to make a reservation for the train from BRUXELLES-MIDI (Belgium) to PARIS NORD (France) THA 9340 - THALYSand PARIS MONTPARNASSE 1 ET 2 (France) to BORDEAUX ST JEAN (France) TGV 8590 - TGV INOUIin both trains is a reservation neededbut both trains give the option not availableHow come? What can we do te make a reservation?

2 years ago

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