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12202 Topics
Kaitlyn Henschel
Kaitlyn HenschelRail rookie
posted in Train connections & reservations
Trains not requiring reservations

I have booked reservations for all my trains except 2 of the legs of 2 separate journeys. We are going from Lucerne, Switzerland to Paris and the leg of our journey from Basel Sbb to Mulhouse Villa did not require a reservation or have a way to reserve if we wanted to on the eurrail site. Same for our trip from Rome to Lucerne, the leg from Arth-Goldau to Lucerne. Is that something we just go and get on the train with our passes or is there somewhere we can book those? I would hate for the train to be full and we miss certain connections we do have reserved. 

2
S
Engin-ius
2 years ago
Apoorva Sadana
Full steam ahead
Apoorva SadanaFull steam ahead
asked in Train connections & reservations
Can I book a ticket from Zagreb to Split at a station offline in Prague or Budapest?

I and my friend are planning to travel from Zagreb to Split in a few days. However, the ticket is available in only a paper format and it won't deliver as we are late with the booking. It is suggested on the Eurail app that we buy it offline. We are traveling in Prague and Budapest and probably Ljubljana before that. Can we buy the ticket offline at any of these stations, or do we have to buy it in Croatia itself?We don't want to risk not getting a booking.

2
Apoorva Sadana
Full steam ahead
2 years ago
Angel Simon
Angel SimonNew aboard
asked in Train connections & reservations
Urgent ! Eurail Global Mobile Pass Flex - 2nd Class - Passenger leaving on 19Nov21

Dear Team, Urgent , need help!  1. Passenger booked and paid for the 2nd class seat reservation through the Rail Planner app but the ticket is issued under 1st class. Will they have issue boarding since they are holding the Eurail Global Mobile Pass Flex - 2nd Class. Please find attached ticket copy and payment copy.  2. Please help to check why our client unable to check their seat reservation in their “ Rail planner “ apps ? Passenger email address : ellis_amazingrace@yahoo.com  They have made total 2 seat reservation in their booking : PNR: L5RE8N 

5
Angelo
Railmaster
2 years ago
Shirley Huang
Shirley HuangNew aboard
asked in Eurail & Interrail Passes
Eurail Pass or Interrail Pass?

Hello, my name is Nolan. I am currently living in the UK and have the official proof of temporary residence but I’m not a permanent resident. Should I choose the Eurail Pass or Interrail Pass？Thanks a lot！

1
N
Railmaster
2 years ago
MFAguilar
MFAguilarRail rookie
asked in Train connections & reservations
Problems booking train seat from France to Barcelona

Hi, I have been trying to book 4 tickets from Paris (Gare de Lyon) to Barcelona-Sants on the 23rd of December (at 10:14 am). Every time I try to checkout to pay, the website tells me that there is an error and that I have to find other options. I tried to book in every train on the same day and on the next day, but still the error message appears. Is there any other way to book those seats?

14
B
Keeps calm and carries on
2 years ago
N
NatalieNew aboard
asked in Eurail & Interrail Passes
Why do I need to use an inbound/outbound journey if I add travel days for journeys within my country of residence?

Hey, so I have purchased a pass for 4 travel days, on my first I’m travelling to Italy, therefore I used my outbound journey, the second I come back to Germany, where I use my Inbound journey and afterwards I want to travel some more within germany. But now every time I want to add a trip to my pass I get told that I need to use an Inbound / Outbound journey for it even tho it is within my country of residence. Can someone help with this? I can’t seem to contact anyone from the support team..Thanks in advance :) Natalie

1
runner.on.rails
Railly clever
2 years ago
K
Kimmo KRail rookie
asked in Eurail & Interrail Passes
Is Eurail community and the Interrail community the one and the same organisation?

Is Eurail community and the Interrail community the one and thesame organisation?

3
N
Railmaster
2 years ago
Ana Nieto Santos
Keeps calm and carries on
Ana Nieto SantosKeeps calm and carries on
asked in Train connections & reservations
Seat avalibility unknown

Hello.I am planing on reservating 2 trains and both say sean avaliability unknown. How do I know I can get in?

13
S
Engin-ius
2 years ago
Raquel García
Raquel GarcíaRight on track
asked in Eurail & Interrail Passes
My pass was activated in my broken device.. now i can not activate it in the new one!

Hello. I am travelling in one week. My phone ( where i had my pass) was broken and i needed to buy i new one. Now, i have tried to get my mobile pass and i got a message saying: your pass is already activated in another device...’. So i have no acces to my mobile pass right now. I need help because i start 25th november . Please, help!!

7
A
Full steam ahead
2 years ago
Richard Grillon
Richard GrillonRail rookie
asked in Train connections & reservations
Sleeping car reservation

I would like to book in the sleeper car between Stockolm and Abisko but I can only do it with normal seating?  Isn't it possible to do this via the interrail app?  how should I do it?  thank you

3
seewulf
Railmaster
2 years ago
Michele De Sena
Michele De SenaNew aboard
asked in Train connections & reservations
Trip to Helsinki

I’m gonna book an interrail pass and I can see on your app a trip from Stockholm to Tuku Satama. Given that that trip requires a boat, is it included in the pass? I found this on the interrail app

1
R
Railmaster
2 years ago
Sien Volders
Sien VoldersNew aboard
asked in Eurail & Interrail Passes
Cannot upload pass

I just booked a new global pass, en while trying to upload it on my phone, the app keeps telling me that I am not online (which I am). I tried it both via the automatic link in the confirmation mail and by giving in my family name and pass number manually. Is there another way to upload the pass to a device?I tried with safari and google chrome, deleting and re-uploading the app, but i constantly gives the same default.Tried on various Wifi and 4g, but it keeps telling ‘Go online and try again. it looks like you’re offline. Please check your connection and try again’. using an Iphone SE 14.8.1 

1
R
Railmaster
2 years ago
Ana Nieto Santos
Keeps calm and carries on
Ana Nieto SantosKeeps calm and carries on
posted in Train connections & reservations
Reservation Barcelona to Nimes

I need to make a reservation fo go from Barcelona to Nimes.This is the outbound journey to get to France with my France pass.The company of national trains in Spain say that they can't book the reservation for me. But neither can the interrail page.Where do I make the reservation?This is so frustraiting, I’ve spent hundreds of euros on this trip that was supposed to be cheap. Only on reservations.

9
Raquel García
2 years ago
Tammy Mercer Leninsky
Tammy Mercer LeninskyRail rookie
asked in Train connections & reservations
Reservations vs Pass

Forgive me for being clueless!I will be traveling from Paris to Rome in April. Are the reservation fees separate from the Euro Rail Pass? If I am reading it correctly, I need the Euro Rail Pass and the Reservation (for an additional fee)? Is this correct? Otherwise, I may not have a seat on the train.It’s my first time traveling to Europe, I’m beyond excited but I am a little unsure of what I am doing!Thank you!

2
Tammy Mercer Leninsky
2 years ago
M
matei81Rail rookie
asked in Eurail & Interrail Passes
Link two trips to the same pass

Hello, Can i link 2 trips to the same pass?My pass is 10 dsys in 2 months and in each month i have different itinerary which i need separated in 2 diferent trips but linked to the same pass. Thanks for answering,Matei

2
N
Railmaster
2 years ago
H
HeartreeRight on track
posted in Train connections & reservations
Booking seat reservations

Hello!!I have bought an Interrail Pass and now I’m checking which of the trains require seat reservations.For many of them, I cannot purchase this via the eurail website. In this case, do I have to purchase the individual train tickets (on different websites) as if I don’t have an Interrail pass?What if I wait to buy my seat on the day right before departure? Thank you

15
S
Full steam ahead
2 years ago
D
dpareyonNew aboard
asked in Travelling by train
One day trip

If i want to go to Brussels from Paris at 6 am and return at 11 pm (arriving at Paris 1 am of  the next day), counts as 2 trip days?

1
R
Railmaster
2 years ago
Marie Pm
Marie PmRight on track
asked in Train connections & reservations
Réservations

Bonjour ! Je souhaite réserver mes trajets pour faire un road trip en janvier. J’ai déjà acheté mon pass mais sur l’application, impossible de réserver au delà de décembre. Faut-il que j’attende ?De plus, quand je consulte les horaires de voyage, je peux voyager jusqu’à Decin en République Tchèque mais sur la carte, il est noté que le train ne s’y arrête pas. Mais il s’y arrête ou pas ?Merci d’avance pour votre réponse,Marie 

3
R
Railmaster
2 years ago
P
PianoRedTed62Rail rookie
asked in Train connections & reservations
Rail Planner App and web Interrail Seat Reservation timetables don't agree!

So I live in the UK and have bought a mobile Global Interrail pass. I want to travel by train from London to Braunschweig (Germany).  The first journey I need to make is from London St Pancras International to Bruxelles-Midi, which requires a seat reservation on Eurostar. I look up an itinerary on the Rail Planner and find train times and connections and import them into my trip.  You cannot go directly from the Rail Planner to seat reservations, so I go to the seat reservations section of this Interrail/Eurail site and put in the same dates and destinations.  The trains I have selected don’t come up.  The times are different.  So, if I reserve seats will they be valid for the trains I am actually on.  For a journey lasting 10 hours, I don’t want to risk it.I have updated the App, so it is the current version.One can double-check against the train numbers but there are four trains involved, including a couple for which you HAVE to have a reservation.  It is unsettling, time consuming a

3
R
Railmaster
2 years ago
S
Engin-ius
SvenEngin-ius
posted in Eurail & Interrail Passes
Automatisch uitgelogd

Dag @Nanja ,Ik stoor me aan dat je op deze website heel snel automatisch wordt uitgelogd. Zou dit aangepast kunnen worden zodat je niet meer automatisch wordt uitgelogd?  Mvg,Sven

3
N
Railmaster
2 years ago
N
nausikaaNew aboard
asked in Eurail & Interrail Passes
Ready to buy 7 day pass - departure in 3 days

Hi allI have my itinerary in mind but do I need to specify it when activating the pass (I already checked on the planner and it is feasible)? And if so, do I have the freedom to change itinerary and date of travel date once the global pass has been activated (and trip started) in case I change my mind and provided I will stick to 7 days of travel in the allowed time?Thank you! 

2
R
Railmaster
2 years ago
J
JohanRight on track
posted in Eurail & Interrail Passes
Mobile ticket qr

I’m on my first day travelling (yay) and so far everything has worked out really good. But on this train, from Gothenburg to Copenhagen the conductor scanned the qr code and said that something went wrong. I guess nothing showed up in his scanner. Luckily, he looked at the ticket and approved it. But, it does not feel safe knowing that the conductor might not be able to scan my ticket right. What could be wrong? It worked on the first train I took today.

5
A
Railly clever
2 years ago
Kristin Viikmaa
Kristin ViikmaaRight on track
asked in Eurail & Interrail Passes
Seat reservation unavailable London to Paris

Hello!I’m trying to book seat reservations for myself for the 17th of December to Paris (from London) and 19th to come back however I am not able to do it on the interrail reservations system.Are the tickets really already sold out or have they not been put up yet? Any possibility I might be able to buy from the station on the day?I have an Interrail Pass but there doesn’t seem to be tickets left for the times I am after, there is just one available at 5am.

3
Kristin Viikmaa
2 years ago
Sonia D'Angelo
Sonia D'AngeloNew aboard
asked in Eurail & Interrail Passes
Residenza

Sono Italiana ma residente in Germania,posso acquistare un biglietto interreil dalla Germania per viaggiare verso l'Italia? Grazie

1
R
Railmaster
2 years ago
G
Full steam ahead
gregohbFull steam ahead
asked in Train connections & reservations
Reservation France - high speed train 20,-

Are there some magic words that you can say to train employees that help them understand the pass and it’s discounts?  I was just in a French station and they wanted 40eu for two people to take a 20 minute high speed train trip. I have always paid 20eu even to take a 4 hour high speed train.  when I was in Spain I could see their computer screen and apparently there are 20 different passes they can choose from.  I tried to tell the lady in the station today that it was a Eurail pass but she had no interest in seeing the details.  As a result we are wasting a few extra hours take slow trains today.  

1
Angelo
Railmaster
2 years ago
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