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Alvaro LosadaRail rookie

asked in Eurail & Interrail Passes

Accidentally activated a travel day

Hello,I've been trying multiple ways to contact agents from interrail and I haven't got an answer yet. I selected as exit day the 5th of September by mistake but we exited our country today (6th of September). I tried to cancel the day of departure but the app didn't let me and now I have lost a travel day. Could someone help me please?In this image I selected the first day to try to cancel it and it didn't give me that option.

1 year ago

AngeloRailmaster

asked in Eurail & Interrail Passes

From 31 Jan 2023 turn off NFC if you travel in the Netherlands on a mobile pass

Hi,from 31 Jan 2023 NS the national operator in the Netherlands will have the possibility to travel with Credit Cards with the train only using the credit card as a ticket like tap and go in cities like London for the underground. If you are travelling with an Interrail or Eurail Pass than you have to stop on your phone the possibility to use NFC if you have a Credit or Debit Card on your smart phone, because the ticket barriers at the station will register your credit card and not the QR-Code of your mobile Interrail/Eurail Pass. Maybe the Eurail Team can do something that using the Rail Planner App the payment service is turn off like when using NS app. @Mukhammad Mostly this problem will have iPhone users. More about using credit cards for traveling with NS:https://nieuws.ns.nl/bij-ns-check-je-in-en-uit-met-je-contactloze-betaalpas/

2 months ago

gregohbFull steam ahead

asked in Train connections & reservations

Booking a night train with e-ticket

I’m currently in Spain and trying to book a night train from Switzerland. It allows me to pay for the reservation but it says it’s going to send me a paper ticket. However I don’t have a fixed address and afraid that paper ticket will get lost somewhere. Isn’t there any option to get any electronic ticket or have them hold it at the station in Zürich? I can just travel across Europe and arrive in Zürich not knowing whether I have a night train or not. pS - i’ve tried calling the help number for OBB several times and it’s just an endless loop of German. I don’t know if they ever answer at all. Healthier your instructions are slightly off. Pressing one doesn’t do anything at all. Also the new longer open 24 hours. But I’m not sure if they take 20 minutes to answer or two hours. And it’s running down my Skype credit every time I’m just sitting here on hold because it’s strangely much more expensive than calling other foreign countries.

2 years ago

SandervanWerkhoovenNew aboard

asked in Eurail & Interrail Passes

Trip set-up via website not visible in Rail-planner

A few weeks ago I have bought a Mobile Interrail-pass. I have received all confirmation-mails etc. on this.Via the website I have set-up a trip and booked reservations for trains in France. I also received these tickets via email.However: in the Rail-planner app I don’t see my trip and the connected tickets/seat-reservations.It seems to me I need to have these tickets in the app in order to travel.Can somebody advise me how I can get the trip and tickets in the app?Thanks.

1 year ago

Jaystrucks2Keeps calm and carries on

asked in Eurail & Interrail Passes

IPhone screen shot of QR code of Pass

Traveling with 8 adults. All QR passes are on one IPhone. In case of emergency can I screen shot the QR code and textto my travelers and they use it for their global pass to board train?

2 years ago

NadiaBlueRight on track

asked in Eurail & Interrail Passes

Not sure wether Interrail is the best choice?

Hello all,I hope someone might help me since I’m lost in online research ;)I want to go to France alone with my two kids (12+8). I’m travelling on four days (Hamburg/Nantes; Nantes/Sainte-Foy-La-Grande; Sainte-Foy-La-Grande/Bordeaux; Bordeaux/Hamburg). So now I’m asking myself whether it’s better to get an Interrail-pass for four days or to book the tickets separately. With the compulsory seat reservation, it can get quite costly, but I have to take fast trains cause it’s already a long travel for my kids.Could anyone advise me how to proceed and make a decision? I already checked SNCF and Deutsche Bahn Websites and they are giving me different prices for the same travels 😅Kind regardsNadia

1 month ago

ElieljlevineNew aboard

posted in Travelling by train

Is it necessary to be vaccinated in order to travel?

Hi!My friend and I are planning an interrail trip in august,and although I am vaccinated,my friend is not.so i was wondering if its necessary to be vaccinated in order to travel?thank you in advance

2 years ago

elliejanelFull steam ahead

asked in Train connections & reservations

Ruben LKeeps calm and carries on

asked in Train connections & reservations

Reserving Renfe/ Ave trains online not possible anymore?

Hi there,We have travelled in Spain by train / AVE lots of times before (especially between 2014 and 2017) and we always made our reservations via a Dutch company specialized in international train travel, called Treinreiswinkel.nl. In the past, they were very customer friendly, but now (having changed to Treinreiswinkel / Happyrail) it’s quite the opposite…In fact they promised to make our reservations as always (5 in total, so no huge number), but as soon as we bought our Interrail passes from them, they simply said ‘thank you very much’ and left us in the cold time after time, simply refusing to help us any further. So now, months later and with our planned trip approaching quickly (mid august), we still have NO reservations whatsoever…So we would really like to make our own reservations online at Renfe.com, but even that seems impossible… It’s 2022, so this can’t be right, can it?? Are we overlooking something? Or is it really impossible to make RENFE / AVE reservations for Inter

1 year ago

YukiNew aboard

asked in Eurail & Interrail Passes

International students Visa. Interrail or Eurail?

Hello!I’m currently studying in The UK as an international students.I have stayed in the country for 2 years and I’ve got students Tier Visa. In this case, can I use inter rail pass instead of Eurail pass?Thank you!

1 year ago

Omar Akbar KhanNew aboard

asked in Eurail & Interrail Passes

Do I qualify for the youth pass if I am 28 AFTER my trip?

I was born in 1995 - which makes me 28 in 2023. Do I still qualify for a youth pass as long as I purchase and use it before my birthday at the end of the year? I.e. if my birthday is on the 11th of December 2023, could I still purchase and use the youth pass for travels starting and ending before the 11th of December? TLDR : Does Eurail consider the year you were born in or the specific date to determine your age?

1 year ago

Hans GeorgNew aboard

asked in Eurail & Interrail Passes

Are Lumo trains covered by the Interrail ticket?

Are Lumo trains covered by the Interrail ticket? I cannot find any information about that in the Internet. If they are covererd, how can I reserve a seat?

1 year ago

Romain Guilbaud

asked in Train connections & reservations

Reservation needed or not on German trip (Nightjet or IC)

Hello Interrail community,I am a bit confused on how to manage reservations for a Nantes-Copenhagen trip on the 08-09 July.The trip relies on a Offenburg (00:41) - Duisburg (06:40) section that is referenced as both a nightjet (NJ) or intercity train (IC).From https://tickets.oebb.at/, it seems the NJ is not available for 4 persons anymore : If I search for the whole trip on the planner (Nantes>Copenhagen), it indicates the Offenburg-Duisburg section requires reservation. (I think it considers the NJ reference, that is considered a night train that requires reservation)If I only search for the Offenburg-Duisburg section, the planner indicates no reservation is needed (it seem it considers the IC reference, that does not require a reservation) My question is then rather simple : is a reservation needed on the Offenburg-Duisburg night IC train ?If I choose not to book a reservation, do I have to enter manually the Offenburg-Duisburg section on my mobile Pass ? (as for now it only show

1 year ago

jakobleserNew aboard

asked in Eurail & Interrail Passes

Can I cancel my 50%-Sale-Global-Pass?

Hi, I recently bought a Global Pass for two months in a sales action, where you could buy it for half the price. I want to cancel this Pass and went the usual way for cancellation but I could not get far. I can’t find any info on whether my “Sales”-Pass is refundable. Can you help me? Thanks, Jakob

1 year ago

RobNolanRail rookie

asked in Train connections & reservations

Unable to book seat reservations

Hello I am trying to book seat reservations but am unable to proceed to Traveler Details in the checkout. The Traveler Details button is available and clickable, but nothing happens when I click it. I have all fields filled out properly.

1 year ago

asiddiqiRight on track

asked in Travelling by train

Luggage storage or lockers at Sighisoara Train station

Hi, I will be spending aday in Sighisoara, Romania before travelling onwards. Does anyone know that there is a luggage storage/ locker at the train station? Not sure if COVID closed down some of the luggage locker shops! Thanks,

1 year ago

WombleFull steam ahead

posted in Train connections & reservations

Seat reservation Marseille- Barcelona

Hello!I've a question about my interrail trip:On 10th of July, I want to travel from Marseille to Barcelona (11:24 -> 16:53).Where I buy the seat reservations? Can I buy them on 9th july evening at the ticket shop at marseille charles?I ask this because I have read that I can only buy seat reservations for spanish/france trains at spain

2 years ago

Paul AmslerRight on track

asked in Train connections & reservations

Reservations not actually available with the Pass? London - Paris

Every train to and from London via Paris is unavailable, yet there are seats on all of the trains???????? Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board. Is anyone else seeing this? Is Eurail a scam????

1 year ago

sinicadeRail rookie

asked in Eurail & Interrail Passes

Wrong name on my mobile pass

Good afternoon,I accidently booked my mobile pass under my call name. This name isnt on my pasport. The two names that are on my pasport start with the same letter. Do you guys think this will lead to identification issues? Kind regards,Aron

1 year ago

John DuncanNew aboard

asked in Eurail & Interrail Passes

Mobile Pass and changing SIM card

If I purchase my mobile pass in the US, then travel to Europe and put in a different SIM card, will I still be able to access my pass, and if not, what do I do?

2 years ago

AmuherNew aboard

asked in Eurail & Interrail Passes

Do multiple trains on the same day count as 1 or 2 travel days?

hello everybody!It's my first time with Global Pass and I have a question:I travel from the Nederlands (Den Bosch) to Munich, i leave at 8:55, I am going to stay in Munich a couple of hour. Then the same day at 23:30 I take the night train from Munich to Budapest, I arrive the next day at 9:02. Is this 1 or 2 days?

2 years ago

Nadine777New aboard

posted in Eurail & Interrail Passes

I didn't receive my Pass via email

Hello i'm Nadine I bought today at 2 o clock a ticket cost 167 Euro for 4 Days one month. It doesn't send me a email address about my ticket - the the ticket is already booked and I didn't get a reciev about. Please help me I don't have enough money just to pay it for trains. I don't have the money to pay a second one. I would love to get my ticket on the right email address :XXXX@gmail.com Or pls call me on this number : XXXXXNadine Rodriguez Okey thank u I believe that everything's gonna go fine! Pictures about paying and reservatedModerator note: your pictures and personal details have been deleted to protect your privacy. This is a public forum available to everyone, so please do not share your personal details on this forum.

2 years ago

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