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Juleigh ParkerRight on track

asked in Eurail & Interrail Passes

Lexig293Right on track

asked in Train connections & reservations

Struggling to find the night train from Thessaloniki to Belgrade

Hello everyone,My friends and I are planning an interrail trip for this summer (4th-28th July)!We found on lots of websites (e.g rail.cc) the mention of a night train from Thessaloniki to Belgrade on an interrail line, but on the official interrail website can only find the Belgrade to Thessaloniki night-train (Hellas express)!Ideally we want the reverse route of this train. Does anyone know if it exists, like other websites state, or alternatives if it no longer does?Thank you,Lexi

7 months ago

André LetoitRail rookie

asked in Train connections & reservations

Seat reservations before activation

Can I make a seat reservation online BEFORE I activate my pass on my mobile device?

1 year ago

yvondehaanRail rookie

asked in Eurail & Interrail Passes

Adding two different passes on one phone

Hi, my phone recently broke while traveling. This means that my interrail pass cant be used on that device anymore. I already had contact with interrail and they unregistered my pass from my phone so i can add my pass on another device. My question is: is it possible to add my pass on my friends device so we have two passes on the same device? If this is not an option, does anyone have another suggestion?

1 year ago

perfectlifeNew aboard

asked in Train connections & reservations

Problem finding trips from Milano to Tirano

Hi. We are a family of four from Sweden that will go backpacking by train this summer. We all have Interrailcard.I´m trying to find schedules and tickets for the train from Milano to Tirano on the 21JULY2022 but can’t find any? Why cant I see any departures on trendnord or interrail websites or in the App?Looking forward to your help.With regard Dennis

8 months ago

SeyagerRail rookie

asked in Train connections & reservations

COVID restrictions in Trains

Hello.I’m traveling through Europe and Italy is one of my destinations. I’m vaccinated but the one that I have is not official in EU. Also is impossible to get the Green Pass here in my country. I have an international vaccine card, but I don’t know if it will allow me to enter every train. Is something related to COVID needed in order to enter the trains or I just have to show my Eurail Pass?thanks for your time.

10 months ago

ClareWFull steam ahead

asked in Eurail & Interrail Passes

I can’t understand the mobile app

I have a Masters degree but I am really struggling to work out how to use the online app for my mobile pass. It doesn’t seem intuitive at all. What is the difference between a trip and a journey, for example? How do I add journeys/trips to my pass? Why do I need to duplicate trips to add them for my family? I thought I had added the first day and I can see the tickets there but today I am getting repeated notifications telling me my first travel day is tomorrow but I haven’t added any journeys. I don’t understand. As we leave in the morning I’m worried we’ll be getting on the train without a valid ticket. Is there some clear information somewhere or someone who can help, please? I really wish I’d just bought a paper pass, good old fashioned paper and pen I understand. Thank you!

1 year ago

Sirine BouchenakiRight on track

asked in Train connections & reservations

Italy: prices temporarily unavailable/ticket not available

Hello,My friend and I are planning a trip to Venice and Milan very soon (from the 11th of June to the 15th of June). As it is in Italy, we have to book our seats. When we try to do so on the interrail website, it says “Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation.”. So we also tried via the italian website but there is no way of enterring that we have an interrail global pass. Then we tried on the austrian website ÖBB but for every train we checked, it says “ticket not available”. I really don’t know what to do as nothing seems to work and the trip is supposed to happen very soon. Any help would be very appreciated :)Here is our plan :Geneva - Venice (11.06) 7:39 - 14:42Venice - Milan (13.06) 11:00 - 13:15Milan - Zürich (15.06) 11:10 - 14:27 Thank you very much!

8 months ago

yeshiRail rookie

asked in Eurail & Interrail Passes

Lost phone with mobile pass while traveling

I’m traveling with an Interrail pass and I’ve lost my phone. I got a new phone but need to activate my pass on it now. My order number is IN30302962. I cannot reach any customer service and I will need to use my last travel day on 29/08! I need help!

9 months ago

agatheNew aboard

asked in Train connections & reservations

NOMAD TRAIN; Problem journey not exists

I am trying to add a journey to my trip in France (called Nomad train). I dont need a reservation.The app doesn't put the trains that usually travel between the 2 cities I wanna travel. There is no solution to take another train to come home.On the France app Oui sncf, we can still buy tickets between those 2 cities and I ALREADY USED interrail for this same train between the 2 cities 2 months ago.How can I do to add this journey when it doesnt exist in the app?Moderator note: correction to information above; as checked with SNCF you do need a reservation for this train.

4 months ago

Caitlin DouglasRail rookie

asked in Train connections & reservations

How to make a seat reservation on b-europe.com with a digital interrail pass

Can anyone help with making a booking on b-europe.com with a digital interrail global pass? the website requires you to enter the Pass Cover number which apparently is only found on the paper pass… ??

1 year ago

Angela ThomasNew aboard

asked in Train connections & reservations

Can I book directly with SNCF using my Eurail pass?

I am unable to make a reservation using the reservation features on Eurail. All trains are booked. However, when I go to the SNCF site, there are available trains. Can I book directly with SNCF using my Eurail pass? If so, how? Customer service is all in French and was not helpful.

11 months ago

angelaleeNew aboard

asked in Train connections & reservations

Trains in Italy; train schedule summer 2022

I am trying to plan a trip to Italy in the Summer of 2022 when I was looking online at the train schedules, I noticed that after a certain date, some trains are not available. For example I was looking at trains from Rome to Perugia and it shows trains that are available until June 12, after June 12 there are no trains that go from Rome to Perugia. I found this with a few other trains, is there something I am looking at wrong or do the trains just not run after June 12?I was thinking maybe it has to do with being too far in advance but I am able to look at other itineraries a year in advance.I have traveled a lot throughout Europe but this will be my first time using EuRail, so I am still a little unsure of how it works! I would love to book my trip as soon as I can so any help would be greatly appreciated!

1 year ago

Isaac LeonardNew aboard

asked in Train connections & reservations

Is there a train to Paris CDG airport covered by the Pass?

I’m in Paris. I want to pick up someone from the airport CDG. I’m in Gare De Nord. Are there any trains that can get me there and back? I have the one month pass and she has the 10 day pass. Every time I try and book travel it says it’s not in the network. It has worked in every other country and city but not Paris? Can someone explain why.

1 year ago

Ryan HermannsNew aboard

asked in Eurail & Interrail Passes

Bernina Express -''not in pass network'' in the app.

Hi there, I am trying to book the bernina express on the interrail app, but it says that the it is not in pass network. Although when I look it up on the website it says that it’s included with interrail

10 months ago

Kprui381Keeps calm and carries on

asked in Eurail & Interrail Passes

Mobile Pass Number Invalid

Booking one leg of a night train trip on travel.b-europe.com (15 June from Toulouse Matabiou to Narbonne), but it's saying that my pass number is invalid. I have a mobile Eurail global pass. It does not say how to find my pass number on a mobile pass (just a paper pass). How can I book these tickets, please? I cannot do them in person (as I am in the US). I cannot do them on the Eurail site, as it is saying the tickets are unavailable to be booked. Please help. Thanks!

9 months ago

Levali91Full steam ahead

asked in Eurail & Interrail Passes

I used up my inbound and outbound journey. Can I use my pass starting at the border, or at the first station after the border?

Due to unfortunate circumstances, I had to interrupt my trip and used both my inbound/outbound travel days to The Netherlands.When I want to resume my trip from my home country, I can use my Dutch subscription until the border. However, how does it work with Interrail? Can I use my pass starting at the border, or at the first station after the border? In other words: Do I need to buy a supplementary ticket from the last Dutch station to the first non-Dutch station? Or do the two different train cards merge seamlessly?

4 months ago

CflerNew aboard

posted in Eurail & Interrail Passes

Interrail vs buying tickets separate

Hey guys, this year I want to travel through Portugal and Spain. I noticed it would be much cheaper to buy every ticket directly at the railway operations (260€ vs. 100€) 1. Do the train tickets always cost the same in Portugal/Spain in view of the time of purchase and the season?2. When are the tickets available for September? At the moment you can only buy tickets for February. 3. Why should I buy an interrail ticket instead of buying the train tickets separately? Thank you in advance. Regards, Carlos

11 months ago

Nhan Nguyen Ly HienRail rookie

asked in Train connections & reservations

Change seat reservation on SNCF

I’m planning to go to France this summer with the One Country Pass and I’ve some question related to it. Is it possible to change the travel date/time after I’ve booked my seat via Interrail (before the travel date/time of course) ? If the answer is “Yes” to the previous question: Do I have to pay anything extra?

9 months ago

Kati92New aboard

asked in Train connections & reservations

Reservation ItaliaRail - passholder number

Hey everyoneI tried to book a reservation on italiarail.com but I cant figure out which number is the “passholder number” that is requested… I’ve got a paper pass and already tried the cover number and booking number, but everything is “Invalid”. Has someone got a solution for this problem? CheersKati

1 year ago

Chris_swedenKeeps calm and carries on

asked in Train connections & reservations

Seat reservation via DB Germany site

Hello! I have made a seat reservation in DB webbpage (www.bahn.com/en). You can book seats via clicking the link “Seat only (no ticket)” on their booking page. But now I’m not sure is this is valid with my Interrail global pass. Anyone knows anything about this? It’s also a cheaper than on the eurail page, so thats makes me unsure. /Christopher

8 months ago

bleusquirrelKeeps calm and carries on

asked in Train connections & reservations

How do I pay for the seat reservation fee after the tickets are added to my Eurail pass?

Hello everyone, my husband and I are doing a 3-month trip in Europe in April. Recently we tried to get our trip planned and have all the train rides booked and accommodations booked and confirmed. We bought the 1st class Eurail Global Pass continuous pass for 3 month. However, after I activated our passes, I saved some trips to our passes and turned on the button of one of the trips, and I went to “My Pass” section, clicked “show tickets”, I could see the ticket with a QR code, but couldn’t see any button for the payment options for the seat reservation fee. (it does show “seat reservations required with orange colour under the Journeys)Could anyone please advise me how to pay the seat reservation fee on the app to secure the seat as we need to book our accommodations based on the train times. Thank you in advance :)

1 month ago

dools90Keeps calm and carries on

asked in Train connections & reservations

How to pay seat reservations on Eurail App?

Hi All, I am travelling in Italy at the end of this month. I am currently planning my journey on the Eurail app. I have a mobile pass.I have saved a journey to My Trip with a 10 Eur Seat Reservation charge.How is this charge paid?There is no option on the App to pay.Under “More’ you can select ‘Seat Reservations’ then select ‘Italy’ and it says ‘Book at major train stations – At a ticket office or self-service machine’Does this mean the reservation fee is paid at the station on the day? thanks,

11 months ago

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