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Guide; technical difficulties

  • 17 August 2022
  • 0 replies
Guide; technical difficulties
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  • Retired Community Manager
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Are you experiencing a technical issue (e.g. with reservations or My Account) on our website or app? We might be able to help!

Running into an issue on the app? First, check if you have an update for our app available in your app store. All up-to-date and experiencing the same issue?

👉🏻 Check if the problem is listed in our Help Centre and find out how to fix it.

📍 Do you experience an issue that is not listed?  We encourage you to report the issue to us by following the steps in this manual.
This will help us to understand the issue and determine priority so that it can be solved in the quickest way possible. 




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