Hi AnnaBI just got a mail from Eurorail support, and they are taking care of it now 👍. Thanks for your help on this matter 🙏🙂BR Mads
Hi AnnaThanks for your reply, it's a relief that I am not completely alone in this matter. What concerns me is, that I do not receive any response from customer support, I have written in chat, email, and messenger several times in the last seven days with no response, it seems that I am writing to a dead mailbox. Is this standard procedure? and are there any other ways to contact the company? BR Mads
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