If you want me to send you my email address by private message-it would really be helpful if you would add a link to your private message server period I've sent you my email address
Currently you are responding to requests for travelers help with a notification that you will respond within 4 days. This is absurd for a traveler and so far has cost me twice as much as my 60 day pass. This is not acceptable for travelers in foreign countries where you have no representatives and no way to get on a train without your assistance. I'm going to see how many times I can post this before your response and problem resolution occur. At this point you're costing me $100/day - and covid is no excuse - problem solvers can work from home with a terminal/laptop and cell phone. I can no longer support your company if you don't support me!
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