For completeness, you can now request a cover number directly from the website without any customer service contact: https://www.eurail.com/en/book-reservations#/generatePassCoverNumber So helpful, thank you !
Thank you all very much for your replies !My pass is indeed already activated and the validity has already started due to a mistake of mine… But thanks to a nice lady from the support, I was able not to lose my whole pass.I didn’t know that we could add manually trains, for now I did found all my trains on the app so that will not be a problem I think.Now I understand better the app and how to use it properly !Now I know what to do, thank you !!!
Thank you very much for this answer ! My pass is already activated due a problem... but I will remember that I can register a journey shortly before getting on the train/ferry Does that mean that I can travel without using travel day when I'm on a ferry ? I only have to add a journey on the app but not turning it as a QR code ?I have my pass but I'm going to get an other one for the person travelling with me. Maybe I don't have to take one with 7 travel days as mine if the ferries are not counting as travel days. That's why I was asking I hope I'm being clear enough... thank you guys for helping me
Thank you for answering ! So I only have to find my trip on the Rail Planner app and to add it as a travel day to get a ticket ?I don’t really understand sorry... If I want to book for a ferry, I use the interrail discount as a promo code and I don’t need to register it as a travel day ? But if the website requires my pass number I need to registrate as a trip on my app ?Thank you in advance !!
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