The problem was resolved by Eurail customer service who directed us to the b-europe.com web site to reserve our tickets. We have our journey booked and our seats reserved. Thank you for your replies.
Thank you for the replies. As I specified in my original post, we have ticket reserved (but not seats) for Dec 14 from London St. Pancras to Brussels-Centraal. The train departs at 12:20 PM, ES9132 Eurostar.We followed the directions in “how to get reservations”. We prefer to stick with the Eurail website for making all our reservations and seat reservations if at all possible.Everything works reasonable intuitively from a standpoint of making the route and time selection, entering our credit card, and completing the transaction. But then we don’t receive a confirmation email. This seems like a computer glitch but as this is our first time making seat reservations perhaps there is a trick we haven’t learned that someone can share.
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