I’ve followed all the instructions above and used the beta app in iOS with an activated pass last week. I’ve not received the survey link email? Any ideas? Sorry - just seen above replies. Guess I need to wait another week or two!
I’ve followed all the instructions above and used the beta app in iOS with an activated pass last week. I’ve not received the survey link email? Any ideas?
As long as child is under 12 on the first day of use the child pass remains valid for the duration of it’s use. Whether it will work just by activating but not using the pass on that day I don’t know, it does state travel not pass activate in the terms but it is possibly a scenario not envisaged. This has been marked as an answer but does not really provide clarity on whether the ‘first day of use’ is the day the pass becomes active or the first travel day. Based on AnnaB’s response it is the day the mobile pass becomes activated. However, a travel day will be created for this day by default but can be removed if not required, but the pass activation (and validity) retained as commencing on this day. The first travel day can then be a later date. This approach seems entirely reasonable and is consistent with the paper passes, where the validity period for flexi passes is defined on purchase but the first day of travel does not have to be the same as the f
As long as child is under 12 on the first day of use the child pass remains valid for the duration of it’s use. Whether it will work just by activating but not using the pass on that day I don’t know, it does state travel not pass activate in the terms but it is possibly a scenario not envisaged. This has been marked as an answer but does not really provide clarity on whether the ‘first day of use’ is the day the pass becomes active or the first travel day. Based on AnnaB’s response it is the day the mobile pass becomes activated. However, a travel day will be created for this day by default but can be removed if not required, but the pass activation (and validity) retained as commencing on this day. The first travel day can then be a later date.This approach seems entirely reasonable and is consistent with the paper passes, where the validity period for flexi passes is defined on purchase but the first day of travel does not have to be the same as the first day of validity - but ca
The child has to be under 12 on the first day of the validity of the pass. That is the only thing that matters. Yes - thanks! I just wasn’t clear what the first day of validity is for a mobile pass. In the Conditions of use, the term validity is used without being clearly defined. From your understanding, validity commences when the pass is activated which can be before the first travel day. So we can do that.Would be great to have some more official confirmation - either from Interrail or someone who’s done this!
Reservations are not linked to your pass so you don't have to worry about that. What you do to get this working is that you activate the child's pass and the adult pass with a start date before the child's 12th birthday. You must do this at least the day before the start date you choose. Then you immediately go to "my Trip" and delete the travel day that was automatically created. When you delete the travel day you will get the question if you want to deactivate the pass. Then you should answer "No" to keep the pass active but with no active travel day. This must be done for both the child's pass and the adult's pass. Thanks! Having checked the conditions of use, that seems a reasonable approach. According to Section 1 Clause 4.1 of the CoU a pass is valid if start and end dates are defined. Based on your explanation above, activation seems to define the start (and therefore end) dates. Under Section 1 Clause 3.3 a child must be 11 on the first day their pass is valid. So my unders
Regarding reservations, I know the pass doesn’t need to be active, but just don’t want to link the reservation to the pass and then end up having to buy a youth pass instead - which I think will be unlikely but just hoping for some clarification! Thanks all for your responses! Reservations are straightforward - they are never linked to a specific pass, so as long as you have some form of ticket for each passenger on the day of travel, the reservations remain valid and new ones are not required. Even for Eurostar??
Regarding reservations, I know the pass doesn’t need to be active, but just don’t want to link the reservation to the pass and then end up having to buy a youth pass instead - which I think will be unlikely but just hoping for some clarification!Thanks all for your responses!
Here’s my proposed scenario:7 days in month global pass Day 1: Pass day 1 - no travel (pass started)Day 3: Two days later turn 12Day 15: Pass day 2 - travel (inc home country)Day 16: Pass day 3 - travelDay 19: Pass day 4 - travelDay 20: Pass day 5 - travelDay 22: Pass day 6 - travelDay 25: Pass day 7 (inc home country) Day 1 with no travel but pass started that day. Could add a fictitious journey in another country though! And as per my initial post, only book this for the child in question - all others retain this as a contingency day on their passes with day 15 as above being their start day instead. So no accompanying adult would need to start their pass on day 1 - but on day 15 as laid out above.
They’re flexi passes, hence I’m after clarification since we can only really afford to sacrifice one day but ideally would rather not lose one! Nevertheless, the saving of using the free child pass over having to buy a youth pass now would be great. As all travel will still be within the pass period if starting a couple of days before their 12th birthday I think everything will technically be above board! If child passes are started before the 12th birthday they’re valid for their duration even if they turn 12 before they expire. It’s just our trip unfortunately can no longer start before they turn 12, but I could start the pass before then and we’d still complete our trip before the pass expires and still have sufficient pass days but no contingency if using one day on the start day!
Thanks both. I’ve not used a mobile pass previously! As I understand it, when you activate your pass you set a start date. You have until midnight prior to the start day to change it, but once the day has started it is used out of your quota of days on a global pass. I just want clarification on whether a journey needs adding also. I’m assuming this isn’t essential. I did wonder whether to add a fictitious journey in another country too!Without further clarification, I might try starting the pass a few days before my child turns 12 but not add a journey. If the following day the remaining days goes down then that should have worked! If not, I’ll add a fictitious journey the next day to ensure that starts the pass. Nevertheless, I have a good few months before the travel, so will hopefully get further clarification before then. But I do want to book some reservations against the pass very soon, so would like the clarification soon if someone can!Thanks!
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