You should definitely deactivate the journey in you pass. You should in fact never activate a journey until just before boarding the train. Thanks Anna, good point but we thought we had to activate it because we have reservations?
You should be able to rebook your train via Manage Booking on the Eurostar website, using your booking reference (6 letters). Do you get any options there? www.eurostar.com is working for me. You can’t rebook via the Rail Planner. You have to rebook via Eurostar. But then you can change the train in Rail Planner to match what you have rebooked to. If you are on a flexipass, make sure you deactivate any travel for Tuesday by latest 2359 CET on Monday night, otherwise it will use a travel day. There are still trains running on the 28th, and Eurostar will rebook you for free. Don’y pay anything! Thankyou but we've tried this and it just says "almost there just a few mins left" and we wait and wait until it times out 😏
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