Hi everyone, quick update - customer service provided at the link above were very responsive and gave us the pass cover number within 1 day! Using this, I was able to book the seat reservations at b-europe! Thanks so much for the help!
Which train exactly? I can get to the payment page (for 1 person, train leaving Paris at 09:39 to Aix-en-Provence TGV). Are your billing details complete? That seems to be a problem sometimes. @Nanja, this error message really needs to be improved. You can get a pass cover number from customer service. Booking via b-europe.com is also slightly cheaper in this case because you'll pay “only” 4 EUR booking fee for the order instead of Eurail's 2 EUR fee per seat. Thank you for the quick reply! We are looking at the train departing from Paris at 03:39 PM. I have tried to key in the billing details (and on different browsers also) and it seems complete, but I keep on getting the same error message :( Thank you for the link, I have just applied for a pass cover number - and I think I will try the booking on b-europe once customer service has replied. Thank you for the help
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