@Nanja @rvdborgt thank you both, I was contacted by Eurail support, they managed to provide a solution.As I’m traveling with a friend, we activated my pass on her device (iPhone) after the support had unattached it from my device (Android).
Hello,I have added my pass, activated it, added a trip and the pass suddenly disappeared. The app won’t let me add it again.Reinstalling the app multiple times did not help.I have already enable logs in settings.I have contacted the support on Zendesk but had no reply. Version 20.3.0Android 10 I’m travelling in a few hours :/.
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