Can anybody tell me where I can buy this special toll ticket ?Freek
I contacted customer support but sofar no respons on this topic.However the issue is the system itself.Since I ordered the seatresevations I have received zip-files with tickets inside. You cannot see on the title which ticket is included. So each time I have to open 8 zip files wich included on average 3 - tickets.Most of them are for one or two persons, hence for those people I have received by now ( 5 days later) at least 20 or more tickets.On top, the day after, the 8 zip files hold different tickets. But again 90% are the same as before, but it might be that a new ticket is included. After 5 days I have collected all tickert but one. Still one is missing.Why not one zip files with the 8 tickets inside ????? so easy.
Thanks. I sent them an email, waiting now for reply
Aachen-rovereto was split in 3 sections:Aachen-frankfurt 6 euroFrankfurt Munchen 6 euroMunchen-Rovereto 15 euroBooking fee 6 euroShipping cost 2.25 euroTotal 35.25 euromunchen - rovereto is 2nd class, as we were unable to book 1ste class ; NS Maastricht booked for us the same trip for 5.25 euro--all in 1ste class.My fustration is that we are unable to change the trip one month ahead without incurring huge costs and without any possibility to ask / complaint with somebody. No telephone number etc.
The issue is that in our case we paid via the railpass 282 euro ( 8 pers) for the seat reservations on the trip Aachen-Rovereto(it). This means 35 euro/pers. When we rescheduled our trip for departure one week later , we booked the reservations via the station Maastricht for only 42 euro IE 5 euro/pers.If we add up all reservations for the 5 day trip, each of us lossed more than 100 euro !And I cannot call anybody, the NS Maastricht cannot do anything for the cancellation of our reservations, there is no way to contact anybody in person, etc.
I realize that I was not clear with my question.On my phone I have the trip that I organized AND THE PASS for both me and my friend.I want to bring the trip and his pass back to the phone of my friend.Is this possible?sorry that I was not clear the first time.Freek
We were trying to book on the train on april 20, 2022:Aachen 07:39 to Frankfurt 09:17Frankfurt 0936 to Munchen 13:06Munchen to RoveretoWith 8 persons we got a message that the seats were not available. This was only shown at the point of payment. With 4 persons there was no problem.The same happens for the return trip.We called also the NS office but they couldn’t help us.I hope you can do something to avoid that other people run into the same problemRegardsFreek
We tried to make reservations for 8 people on the train aachen to Rovereto(it)..We got a message that the seats where not available. However when we tried to make reservations for 4 people we succeeded!Also for the next 4 people. It seems that there is a limit on the number of people you can make a reservation for at one time.It would be very handy if this was somewhere mentioned. It would have saved us hours of time and frustration.Put it under the heading " How to make a group reservation" Thank you for your reply.
Thank you for the quick reply.Can i manually input the schedule from the DB website into the interrailapp?I believe , I read this somrwhere.
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