Thanks for the link to the customer support interface! I thought there would be only support on Twitter and Facebook, which I don’t have, welp…But @Felipe.iturrieta, if you could help me out with a Pass Cover Number that would be great!
Haha thanks, good to know I’m not going crazy :D I don’t think I will be able to swap the pass cover though, I had to let the travel agency my employer has a contract with buy it for me (it’s a business trip), so there are way too many steps involved. But I can tell the person at the ticket office they shouldn’t use them anymore.Since I really don’t have my Pass Cover ID, @Nanja, could I please get one from you??
Thanks again for your answer! So I will try my luck at the DB ticket office and see what they can do. Out of curiosity, this is the back of my pass cover. I don’t know if something is missing there! The only QR code I see is on the ticket itself and if I scan it, I get a few numbers, among the 8-letter number that I thought would be most likely but doesn’t work.
Thank you @rvdborgt for the link. Sadly, no there is no QR code (or number starting with I) on the back of the cover and also nothing on the top of the list where you enter your journey details in the pass cover. I want to book reservations with SNCF and Renfe, and especially with Renfe it seems to only be possible through the Interrail online services (or at the train station, but I can’t wait until I am there when there most likely won’t be any seats left ;) ).
yes, @Nanja that would be great! I actually don’t have such a number on my pass cover, but there is one 8-digit number that also reappears in the confirmation email. So I thought that would be most likely, but it doesn’t work...
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