Problem resolved! Thank you
The reservation to Barcelona is only available on paper and therefore has to be sent via the post if you book it online. That needs a certain time and 3 days is not enough. If you're currently in France, then go to a ticket office and try to book there. Do that ASAP because pass holder seats are limited and can sell out. Booking a flight is not needed. There are also alternatives via Portbou. Can I do this in Nice?
Please let us know on which date and departure time. March 31st, 2 passengers we both have First Class passes. we prefer the 11:23 time, but can do later.
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