Hi @Jk2022 , sorry that it will not help you anymore, but we couldn't figure out any solution, neither with DB nor Qatar. Several hours in both hotlines to no avail.But since this problem still exists and is obviously googlable, here our story: We just took the ICE and discussed with the train conductor and let her try the booking process herself and guess what: "segment not found".After some conversation about charging the double cost of a normal ticket (= "Schwarzfahren") and claim it afterwards from Qatar, she let us drive without valid ticket.We hoped that booking would be possible for our return, but it wasn't either. So we directly reached to the Qatar counter at FRA after arrival and he managed somehow to rebook the segments and was suddenly able to book it and printed us the desired tickets. So the best option would be to directly reach out to a person from Qatar at the airport in advance (not the useless hotline). Don't know if they have a phonenumber. Hope that helps
Hi,thank you for your answers.@rvdborgt I booked the tickets together with the flight directly with Qatar Airlines. The DB employee referred me to interrail (incl. naming the homepage). But unfortunately I did not find a phone number.It is also not the first time that I do this and usually it works perfectly fine. The only thing that has changed is the booking system. The fact that I can log in with booking number and name and also the destination station is already known, indicates that I am definitely known in the system. Apparently interrail is not the right contact, so I have to look elsewhere for a solution. @mcadvI have already paid for the ticket (indirectly), but it will probably come down to buying a new ticket and then claiming the money back. Sorry for the disturbance, thank you all and have a nice day.
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