Hi there thanks for your response.i have just one pass attached to my app. Just for myself.and yes all the details are correct. I says I have 47 days left of my conitunious 2 month pass. That’s why it doesn’t make sense. Perhaps it’s my app glitching?
Hi theresorry it’s me again. I just read that you have heard this happening to other people lately? I’m just trying to find forums where I could try and find some more solutions to fix this problem asap before my trainthank you
I just doubled checked and have the same up to date version as you. it just seems that I can not turn on the switch to activate my ticket. Hopefully I will get a reply asap as wanting to catch train tomorrow morning! thanks for your help
I have an iPhone. thank you for your suggestion. I have turned on enable error login and tried again but it still hasn’t worked. What is the best way to contact the help customer service centre as I am just getting referred to Q&As and computer generated answers? Struggling. thank you
Thank you so much for the reply.this is the screen shot. It won’t let me swipe the button to the right in order to activate the pass. I have tried to delete the trip and add another one and I have tried to delete the app and get it again.
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