Thank you @rvdborgt for the information! I only made 1 reservation via Eurail so far because we need to be at a destination before a certain time. I’ll definitely book the rest of our reservations at the ticket office! thanks!
Update: Trenitalia customer service stated that they cannot help me change the ticket, that I would need to contact https://trenitalia.interrail.eu/en/global-pass or the ticket offices in Italy which is ridiculous, especially if you need to arrive around a certain time and if it so happens there are no 2nd class seats available. Not to mention I am not in Italy yet… this is something that needs to be fixed! This is too much of a headache for me to have to go out of my way to fix a booking system error, when Eurail has not responded to my emails for over a week, and Trenitalia cannot help me via online. Thank you so much for the response Angelo! I will have to wait until Eurail contacts me, or once I reach Italy.
Thank you so much for the fast response! I’ll contact Trenitalia directly!
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.