My invoice for 2 promo passes clearly states not refundable or changeable. When I originally clicked into the link for the offer it said it was partially refundable but like you when I got my invoice it said nonrefundable. But I found the screenshot and sent it to interrail and they have acknowledged it was a mistake on site and refunded me. It depended on what link you originally clicked on some showed a mistake and some did not
Hi, I recently bought a Global Pass for two months in a sales action, where you could buy it for half the price. I want to cancel this Pass and went the usual way for cancellation but I could not get far. I can’t find any info on whether my “Sales”-Pass is refundable. Can you help me? Thanks, Jakob Hi Jakob, it’s been a few months but I finally found the screenshot and I contacted Interrail and my refund is on its way!! If you still need help please message me!!
Yes my invoice says the same, but it definitely did say something about a partial refund, that was one of the selling points for me. The screenshot would be from May 7th and i must have deleted it because my pictures recovery only goes to May 8th. And I sent it to a friend on Snapchat where we discussed it but that deleted too. What bad luck 😂
I’m pretty sure the 2 month and 3 month pass had a stipulation that said about getting a certain percentage back as a refund? I’m currently trying to find the details of it and can’t find the screenshot of it! 😬 I think the 3 month one said it was like a 65% refund?
Hi sorry to hijack this post but I have a similar query. I live in Ireland so as that’s my country of residence could I use the UK as a base to get train to multiple cities/countries? I want to buy the 2 month pass but will need to come home some weekends and generally there is always cheap flights from the UK back to Dublin. Can I travel around the UK & the rest of Europe as many times and even go back to other cities more than once because my country of origin is Ireland? Many thanks!
Is it possible to visit the same country multiple times in the 2 month pass that’s on special? It’s unlimited travel for 2 months, I live in Ireland so I would like to use the UK as my base to travel across Europe but I would need to return home some weekends. Can I travel back to the UK as many times as I want as it’s not my country of residence? Many thanks!! :)
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