What an absolute scam. Apparently I am also not legible for refund. Even though the pass was unused but probably activated by accident using their really poorly designed and poorly functioning app. The pass is only activated if you go through the activation steps and explicitly choose your start date. In that case I might be lucky however I emailed them about it and reached out through FB messenger that was forwarded to an operator and haven’t received a response since.
The website claims that I can also make reservations in any major city. I visited two (Amsterdam and Brussels) and in both stations I was told the international office can not help with interrail tickets. They can book reservations though, also for France, without any booking fees, without requiring pass cover numbers etc. Did you ask them? Yeah, I did. Try calling NS International yourself with any booking related to Interrail, and they’ll tell you no. They’ll wish you good luck and even speak poorly of interrail..
Bij mij zijn haast alle treinen al geserveerd. Krijg ik vaak vage pop-ups en via de apps valt niets te regelen. Bij een groot aantal reizen moet je tickets bijkopen (TGV, OGV) en die kan je alleen kopen met een papieren ticket in plaats van digitaal. Voor meer info van mijn zoektocht naar tickets: En 2.200+ onafhankelijke ervaringen:https://nl.trustpilot.com/review/interrail.eu
In addition, their feature says “come back in a few hours” when in fact, this ticket system has never worked at all, since I checked for various days over various weeks.
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