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HI my family will be traveling to Europe this summer July 23-Aug 13th. We would love to hit all three countries France, Italy and Switzerland and do it all by train. Has anyone experienced a three week trip all by train with the family. Where should we start and end? How do we pick and choose what destinations in each country? We definitely want to explore some of the beautiful places in nature and mountains as well. I am grateful for any feedback or layout you suggest.
Soy de Costa Rica. Tiene contactos de personas que realicen tours en Tren en Europa. Gracias
I was left stranded in Hamburg on the 9th January when my train to Copenhagen was cancelled and the train strike commenced the following day. I ended up getting a flight from Hamburg to Copenhagen which will be covered by travel insurance but I need to provide evidence that there was a train strike on that day. Is there an official notice I can download of the strike on that day that I can provide as proof there was a strike?
@Camilo.I just learnt that the valid code for getting the Interrail/Eurail discount at Stena Line is EURAIL2023 On the benefit page the old and invalid code is shown. Can you please make sure that the benefit page is updated with the correct code ASAP?
Extremely bad customer service. No telephone lines, no chatting, just an email line that is slow and the people running it show no understanding. Avoid this company at all costs. It really is going to cost me a lot of money for making the mistake to choose them.
I planned a trip, adding my husband as a traveling companion. The trip and reservations are on my mobile app. How does my husband access that trip and add it to the mobile pass (Rail planner) on his phone ?
Is there a direct train to go from Strasbourg to Paris?
Hi guys,I see from previous posts that experts don’t recommend activating the pass until first day of travel. Me and my wife already activated and put the day of validity starting as our first day of travel.I can’t find in the app how to de-activate. Does it really matter if I’ve put the date of validity as our first travel day anyway? I still have until midnight the day before to change right?Please let me know how to de-activate in case I need to.Thanks!
I chose a 7-day Global Eurail Pass, which is called “Budget” (other options were Economy and Premium, the latter lasting a month). I selected the upgrade to first-class. When I got to the Add to Cart screen and later screens, the text said “second class”, though the price remained at the first-class price.This is very confusing. I can’t tell what I am about to buy. Why is an option listed as first class only to change to second class?
Dear All,Should I get a physical pass or an electronic one? If I go for an electronic one can I keep my pass and my son’s on the same mobile device or can I share his with him on his mobile device?Many thanks & best wishes,John
Previously I could add the bucharest - istanbul train to my planner app but now it doesnt show anymore. Do you know if the bucharest - istanbul train is still going daily?
Hallo, ich verstehe das Inbound und Outbound immernoch nicht. Ich habe noch 2 Tage guthaben und kann noch 1 outbound und ein inbound machen. Kann ich beim inbound im Heimatland fahren soviel ich will, wenn ich dazu einen Tag hernehme? Also mein Nachtzug kommt ja nicht in meiner Heimatstadt an sodass ich noch einen weiteren Zug nehmen muss um nach Hause zu kommen.Geht das? Bitte nur Ja oder Nein antworten.
Hi Everyone,New here and embarking on a solo trip this October. Learned about the Gotthard tunnel delays and was wondering about the impact to my Milan-Zurich train on Oct 31st. From Zurich I have a sleeper to Hamburg with a 90-min connection time. 3 Q’s:I booked my ticket in May through Trenitalia (it was the lowest fare back then) so a deeply discounted fare. Will Trenitalia change my ticket free of charge, if I ask, as the tunnel blockage will likely mean my connection time will be reduced by 60 min now due to the re-routing? On the Trenitalia website, when I check my ticket, it still shows the original arrival time. Does this mean that the train will still go and arrive as planned? Should I do nothing, and change the ticket if needed, on the day of?thank you very much. :)
Hi everyone! I am considering buying a 4-day Greek Island Pass for myself and my sister, but before purchasing, I would like to clarify an issue that seems to have popped up for many others. Is it or is it no longer required to book domestic ferries in chronological order? I’m seeing some conflicting information (both saying yes and no) on the forum, and wanted to see if I can clarify this.The reason I am wondering is because I would like to start by booking a 5-day stay in Naxos during September (i.e. a return ticket) via the Hellenic Seaways website. From Naxos, I would like to make the most out of my pass and use it one day to go to Paros, and maybe to another island nearby (bringing me to 4 days in total of travelling domestically). However, I do not want to risk that by booking the return ticket online, I cannot use the pass at all during the days in between going to Naxos and leaving Naxos. We would be leaving Greece immediately after our return from Naxos, and could thus not mak
I just bought my 8 day Danish Eurail pass, with the understanding that it would enable me to get discounted tickets on bus lines as well. But I do not see how to do this if everything has to be booked through the Rail Planner app. Any suggestions would be helpful!
I want to cancel my seat reservation because I changed plans. Is it possible ? (My reservation is tomorrow)
Is there any trains from Zadar ? We are planning to take a trip from Zadar to Zagreb? Or how to reach it? Our trips plan is Zadar (1day) - Ljubljana (few hours) - Salzburg (sleep over) - Prague (few hours) - Berlin (sleep over) - Hamburg (few hours) - Amsterdam. Any corrections ? Also it's our first time. Are we suppose to show QR code of ticket to the person who are checking tickets? Or how it's happening?
Hi,I am living in Germany on the border to France and have the 10 days in 2 months global pass.Now my question, I would like to travel to one specific destination in Germany for which I have to take several trains. After that, my plans are to drive to France and than take a train, which is starting in France, to drive to Spain.Does anybody know if this would be possible? Personally I think it is but I am not sure.
To reserve a seat, I need to add me ass a traveller but it says that my name and travel pass don't match. Can you please help me its urgent. Thank you kind regards noor van doorslaer
Hello!Has anyone travelled from Athens to Igoumenitsa (ferry station)? Apparently there are no trains available for that route, so what would be the most logical option? I would assume some sort of train + bus combo, but where should I take the train to from Athens? I’ve been searching and checking and found some options, but just wondering if there is a “standard” route many take. :)Thank you!
Hi asked for the refund of a pass more than 3 weeks ago but still haven’t the money back.Is there any issue?please let me knowregards
Buenas tardes Compre mi pase global y por la página de internet reserve varios trenes (el pase esta comprado pero aún no lo activado) cuando voy a app railplanner no me aparecen los viajes por los que ya pague reserva ( recuerdo que las reservas las hice por la página de internet después de haber comprado el pase ) Esos viajes en que momento se verán reflejados en la aplicación??? cuando active el pase?? o si no como hago para ver los viajes que ya están reservados Gracias
Buenas tardesEl día de hoy compré un pase global el cual aún no activo, esto lo hice por separado con una amiga con la cual viajare, reservamos varios viajes por la página de internet (esto igual lo hicimos por separado) en los mismo horarios y mismos trenes pero en ningún momento nos dio la opción de seleccionar asiento pensando que después de activar el pase nos daría esa opción, el tema es que nos llegaron los PDF de las reservas y vienen con asientos designados de forma aleatoria, incluso los trenes que son nocturnos seleccionamos cama y paso lo mismoLa pregunta es, queremos viajar en asientos continuos que es lo debemos hacer para modificar esos asientos y como debemos hacerlo aún faltan varios meses para nuestro viaje y somos primeros ocupando el eurail, porfavor ayúdenos que estamos algos angustiados con la situación Muchas gracias
I’ve attempted to request a refund on both the app and the laptop. My pass is NOT activated. I have NOT began a travel day. I have a Plus ticket, so I’m entitled to a full refund. I sent the following email to support “I am entirely unable to request a refund for my pass. My pass has NOT been activated for a travel date, and I already deactivated it and deleted it from the "My Passes" section on the mobile app. I also tried requesting reimbursement for my laptop. This is incredibly frustrating since I followed all the guidelines and I'm entitled to 100% of the refund (for having a Plus pass). Please help me fix this ASAP.” and it automatically marked it as solved, but their little tutorial simply does not work on my phone or laptop. “The account holder is to request the refund by following the below steps:-Log into your account. Go to 'Pass details' and then to 'Refunds and exchanges'.-Select the Pass you wish to request a refund for. -Please provide a reason for your refund request.-
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