Hello everyone! Although I've seen tons of videos on how to use the Railplanner app and Eurorail website so I'm still getting the confidence around it, I still don't quite get how to make the reservations and when I should activate the pass. I bought a 5 days Global Pass.here's my itinerary for now:April 13th - From London to Paris @3:30PMApril 16th - From Paris to Bern,Switzerland @10AM**We'll be visiting a few destinations within Switzerland with trains also.**April 18Th - From Bern to Geneva. Questions:Few websites including Eurorail guide says that reservations should be bought somewhere else, not directly with Eurorail but with the train companies directly. Website does give you the option to buy them though. Furthermore, it says that train times are not updated fast enough to be accurate. Please explain this. When exactly you should activate the pass and what if I miss a train or for some other reason I dont board the reserved seat, what should I do? What to do when not travelli
Hello Goodday.I just bought 4 tickets for my Eurail for 15 days.May I know ,how do I add all the 4 names together and add their details inside the rail planner app, which I’ve already downloaded. I’ve created mine and add my first journey but have not activate yet . As my travel date will be in late November. Please advice . Thank you .
Hey, Planning to take an ICE back to germany. The train arrives past midnight in Berlin. Do I need to keep one travel day for the the journey taking place after midnight ? I just read online about rules for nightlines Grateful for any Auswers,Cheers,Leonard
Please help I have an issue finding trains in Slovenia. I have contacted the zendesk support but I wanted to ask this here too.I have been told that my app is not up to date. I am on 34.1.0 but am told there is a newer version with the timetables in Slovenia working.I have been to Google Play but I get this: I can't find a way to force my rail app to update itself.I had automatic updates turned on so I'm not sure what is going on.
I leave at the weekend and feel a little nervous about using my pass. I have a paper pass, travelling into Italy. Can I confirm, if the train doesn’t need a reservation, I simply write the journey on my paper planner and board the train? I sit anywhere that doesn’t have a reservation ticket on the seat? Is this correct? Also, do I need to validate my ticket? It has the start date on it and is a 22 day pass.
What exactly does 7 (or 10) days of use per month mean? Do they mean to use it 10 times? Or talking about time?
Hi,I'm a UK resident with a mobile pass and intending to travel to Brussels via London on the Eurostar on my first travel day. I have added a train from my home station to London Euston as one journey and my Eurostar journey as a second journey. I'm planning on a long connecting time in London because of the possibility of rail disruption (and also it will be lunchtime!) Is this acceptable or will I be unable to add the Eurostar once I've activated the pass (because of the one journey in your home country rule) and added my UK connection? Should I try and combine both trains into one journey?
I am from Northern Ireland, have an Irish passport, and currently live in Scotland. I want access to an interrail pass as my passport says that I am Irish and therefore from Europe. What do I out as my country of residence when buying an interrail pass?
After buying a eurail pass and activating it, I discovered that there were no eurail reservations available on the train I need to take so I would like a refund. However, I can’t ask for a refund because I have started a trip and can’t delete the trip because the website will not let me delete the traveler (me) from it. How do I delete the traveler/trip so I can request a refund?
Hello we are currently stranded on train station, please help. Pass can’t be added. Error says: Your details don't matchYou can find the right last name and Pass number in your confirmation email. Make sure you have a mobile Pass and not a paper Pass. Already contacted eurail but they say reply is within 2 days we are already traveling T_TSo Pass cannot even be added, therefore not validated too. We are planning to do a lot of travelling, so this pass is absolutely needed and therefore we cannot move now. We bought 6 MOBILE passes, only 1 had this issue. We can assure that the details on last name and pass number is perfectly matched because we already use copy and paste over and over, and even used four mobile devices (iOS & Android) to try input the pass, the application is up to date. Please guide us on how to resolve this problem because when we go to the train’s local customer services here are extremely nonchalant, rude, and did not help at all. The issue is most likely from
Hello!My family and I will be in Vienna for 3 nights at the end of June (as part of a two week trip in Europe) and wondered if a day trip to Bratislava might be a good idea and is it best to get the bus or train? (It won’t be using one of our Interail travel days.) Many thanks in advance.
Hallo zusammenIch habe einen Global Pass für 4 Tage gekauft.Jetzt habe ich eine Inbound- und Outboundfahrt benutzt.Mir zeigt es aber 3 Tage an die ich in meinem Land reisen kann, ist das ein Fehler?Danke für die Antworten.Gruss Lukas
Hi, I bought my pass (2 months) the last year but I have until the 10 july 2023 to activate it. Since, my plans are changed, this year I am in formation and I would like to know if :I can be refunded ? or, if I can extand the validity of my pass one year more (even paying a fee) or, if I can sell it in internet ? Thank you !
HelloI bought an Eurail Pass that can be used seven days a month. I'm going on a trip in July, and I set the starting date as the travel date. By the way, can I press the yellow QR code-shaped activation button on My Trip now? It doesn't count as a month from now on, does it?
With the global pass, is it mandatory to use one travel day to leave the country and one to return?Can I return from my trip by plane if I have used up the 7 available travel days?
Hello! I’ve just activated my ticket for June and looking to travel from london through Paris. However I am unable to book any Eurostar seat. I tried on their website but it doesn’t seem to be possible. What should I do? Is there any other way to book a reservation? Thanks 🙏 I am adding the screenshot of what I see would love your help!
I am sure these questions have been asked before but i couldnt quite find the answers I need.My first trip is from Germany (my home country) to London. Is this already a travel day? I read on the “travel in your own country” site that outbound and inbound journeys are not extra travel days. My second question is if i can travel through Germany during my trip. I am planning on traveling from Paris to the Gardasee. I found a trip with a transition in Munich. Can I take this trip?
Hello, I am rather confused about the country of residence/passport info. I live in the UK and am a UK citizen and also an Irish citizen. I have an Irish passport and don’t currently have an up-to-date British passport. However, it looks like there might be a problem with buying a pass and selecting ‘UK’ as my country of residence but then having an Irish passport as my ID. I’m not sure what I’m meant to do - I could get a new UK passport but it’s annoying to have to buy one solely for the purposes of this …
Hello,I live in the UK but in order to get the most out of my pass, I’m wondering whether to just take the Eurostar to Belgium with an ordinary Eurostar ticket (ie not the pass) and then start using the pass in Belgium. I’m also not sure that I want to do a round trip which returns to my country of residence - can I do this or does my final travel day have to be back to my country of residence? Thanks
Hello,Need an advice - I want to travel from London to Nice and then from Nice to Paris, which pass should I buy? Do I need reservation on top of the pass? Any additional information will be helpful.
A lot of my trains require reservations. But we have no idea which train we will take. It will depend on what we wind up doing that day. But it says you have to make a reservation 3 hours in advance and they are not refundable. A lot of our journeys offer trains every hour or every 30 mins but still require a reservation. So how can we be flexible if we must make a non refundable reservation? Can I just walk up a few mins before and still get a reservation on the next train or do I really have to book it in advance and lock us into a specific time?
Hello, I want reserve seats for TGV through Interrail web, so I have not possibility choose specific seats. When I travel with children, how will I be sure, that the children are not sitting in my sight? Thanks
Hi everyone, My boyfriend lives in a non-European country and I live in an European country. To my knowledge, if we would like to travel together by train, he has to get an Eurail pass and I have to get an Interrail pass, but the passes are essentially the same just a different name(?) However, I’m wondering if this will lead to any problems along the way, for example with making reservations. Do we both have to do that separately or is there a way we can still do it together? Or is it not really necessary to make bookings together anyway? I have tried looking for a similar questions but I didn’t manage to find it. But I’m sorry if this has already been asked before.Thanks in advance!
I have a one month continuous pass. If I activate it and start my (outbound) journey on the 1st of September should my final travel day (inbound) be on the 30th September or on 1st October?
Hello!We are a family of 4 (2 Adults, 2 Youths) and we have booked Eurail “15 day in 2 months” (2nd class) in the Global Mobile pass.I have watched the help video but I still have many unclear things.We 4 will be traveling together all the time. So, I have added all 4 passes to my phone. 1) We will make our first journey from London to Amsterdam on June 22, 2023 on Euro star. This needs a seat reservation that cannot be done on the Mobile App.What is the correct process? Do I make the reservation on the Eurail website and it automatically flows through to the mobile App?2) Secondly, I understand that I have to create 4 trips and link each pass to a trip on its own. In that case, how do I make the 4 reservations at once? Do I have to make reservations one by one for each person?
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