I paid and reserved a seat for the trneo tgv on Sunday 21/8 from paris to milan. when I go to load the ticket on my trip I get an error screen and to contact the assistanceI noticed that in the train ticket there was a typo in the surname, could this be the cause of the problem?
I misspelled my surname when purchasing my pass Is it possible to change a letter of my surname? I bought a mobile pass that I haven't activated yet, I just bought a night ticket and I don't want to lose my reservation
Help me please!I bought an interrail pass mobile ticket, but unfortunately I made a typo when writing my surname. I wrote sanfiLLippo instead of SANFILIPPO emailed customer service several times, but got no response. I haven't activated the pass yet but I'm leaving in a few days and I don't know what to do !!
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.