I’m using Interrail around the UK and despite London’s new Elisabeth Line trains clearly being included, we’ve had confusion at the gates where you need to show your Global Pass. I was once refused entry at Liverpool St Station, the gate staff directing me to the ticket office to get a paper ticket proving the validity of my app pass – but of course there they had no idea about this. Tried entering with different guy at the gates and he let me through. This response by TfL suggests they really have a policy in place that requires a paper ticket, but they fail to mention where exactly to get these: https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-1415-2223 Since then, I have asked about this at a TfL ticket office as well as 2 national rail ticket offices, but none of the staff had heard of issuing paper proof tickets and some pointed out the app should simply be accepted at the gate. So is this requirement for a paper version just nons
Are there rules on how to use your one outbound travel day? Going from Berlin to the Netherlands, can I make unlimited use of SBahn and DB trains in Berlin before heading west on the ICE?
On my partner’s iPhone, the journey map on My Trip / View on map shows the correct journey routes, but added a line back to the starting station, although this is not a planned journey. Deleting or creating a new Trip did not solve this - any way to remove this additional line?
We’ll start using our 3-month global passes soon and I’ve set up a Trip with journeys - how do I share this with my partner’s phone? The dropdown only lists Edit / Duplicate / ShowInWidget. And where does this widget appear after creation? Nothing shows up on the home screen.
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