Hello, I booked a Eurostar reservation with SNCB quite a few months ago.I paid €34 and that shows in my PayPal account.I just happened to check the email today and when I checked my ticket there were two reservations, both in my name and for different seats. They are both for same day too.There is also a total dossier value of €64.Only one ticket brings up a bar code.The reason I am asking about this here is to see if anyone else has experienced this phenomena of mystery tickets appearing.Also, I don't have access to my phone number ATM (well not unless I pay for a days roaming with my provider and I have a data eSIM) but the only way to contact SNCB on the app is by phone.Does anyone know another way to contact SNCB? I am tempted to just leave this and on the day declare I didn't book that second ticket but I'd hate to be told I have to pay for a seat, or something.
Please help I have an issue finding trains in Slovenia. I have contacted the zendesk support but I wanted to ask this here too.I have been told that my app is not up to date. I am on 34.1.0 but am told there is a newer version with the timetables in Slovenia working.I have been to Google Play but I get this: I can't find a way to force my rail app to update itself.I had automatic updates turned on so I'm not sure what is going on.
I am currently on my Interrail and arrived in Ljubljana within the hour. I planned this trip months ago and had worked out connections to my hotel. I had set up a new Trip though and the journeys I searched are no longer listed. I planned to just reenter them as I travelled, covering for delays etc. I just went to set up a journey from Ljubljana to Ljubljana Stegne and Rail Planner says there are no routes.I spoke to a lady in the ticket office and she says I can't use Interrail. She gave me a local 3 day ticket for now. Sadly, she gave me a ticket for 19th because I said I was leaving Ljubljana on 20th. Something list in translation, I think.I figured I'm happy to pay for local trains but I checked a train I had planned from Ljubljana to Lake Bled and I get the same. The Interrail website doesn't mention Slovenian trains being excluded.Will I just need to check the Slovenian trains website and add trains manually? Thanks, in advance.
Hello all, I have a query regarding my first class interrail ticket.The main reason I got a first class ticket was for long journeys. I have sciatica and it helps to have a bit more leg room. I thought it might also allow me to use lounges if I have a longer stay at a station.It's also such a small amount extra for first class (when already spending so much on a pass) that I thought "go on, spoil yourself".🫰I know some trains will not have first class and for short journeys I am fine sitting anywhere. I started my journey today, travelling from Vilnius to Kaunas for the day (I started my journey in Helsinki but decided to do the Baltics by bus and have an extra 10 days).On the journey to Kaunas I made the ticket and the guard scanned my QR code with no issues.Fast forward to the evening, and travelling back to Vilnius the guard questions why I am sat in second class with a first class ticket.Am I supposed to travel first class if there is a first class seating area? The train is less
I hope this is okay to ask here.I have a new phone and am moving my plans for Interrail from old phone. I have the rail planner app but no way to transfer planned trips, so am starting again.I had a trip planned from Vilnius to Bialystok on 23rd August. After doing research it seemed this train now ran daily at 12.10, and changing in Mockava.I can not find that journey in the app now and am getting concerned after making reservations.I am wondering if there might be an issue with the app. I added in the via Mockava and I get returns on the journey but all are dated July 6th. A list of 5 journeys, all that date.I tried searching Vilnius to Mockava - thinking I’d split the journey - and get a list of 5 returns, all dated 6th July. I have checked with PKP and this journey exists. Even if that journey had been removed from the pass it would still show? Something up with the app? I’ve asked on twitter but have had no answers.
Hello, or should I say guten tag? 😁 I am busy making planning ideas for 2 months in Europe. I really want to see some places in Germany and have had ideas about basing myself in one place and travelling by day to surrounding cities and towns.So I thought that maybe Hamburg would be a good base for maybe a week and to take day trips to the likes of Lubeck, Bremen and Oldenburg. For a long time now I have been fascinated with the history of merchant cities in medieval Europe, so Lubeck is a must. Hamburg is probably a similar experience.Using the app I can see that travelling from Hamburg to these places is so fast because of Germany’s high speed links. I just want to be sure that I can make the most of these places with a day trip so was looking for ideas from people that know. I will continue to do watching and reading online but I thought asking the experienced here would also be a good idea. I suspect this would make booking accomodation so much easier than having to find hotels etc
Hello,My question is regarding the 11 months stated in which you have to activate a global pass. Can that 11 months be extended?I wanted to take advantage of the sale before I book my break from my job. I very much doubt it will be a problem getting the career break accepted by my employer but I often think it is better to be safe than sorry. It took me longer to get my passport countersigned or I’d have been better organised than this.A little background. I have wanted to travel since I was young (not young anymore, at least physically😁). I can much better afford to travel Europe now and feel I need a break from my job of 20 years. I therefore wish to apply for my company’s career break policy. I have spoken to managers about the break and have been told it shouldn’t be a problem but I am not sure if I can know it has been accepted before the sale ends.As I would be spending a significant £900, or so, I want to be sure of this. If I miss the sale it won’t be a devastating thing but o
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