I expect the answer to this is “no” but …Does anyone know if there’s a way to export the data from “my trip” from a mobile pass in some kind of machine-readable form, e.g. something that can be imported into Excel?
A number of routes south of Stuttgart are operated by “Hohenzollerische Landesbahn (SWEG)”.The PDF that lists German operators, https://www.interrail.eu/content/dam/pdfs/internationale-passangebote-jan-2021.pdf, has this to say about SWEG and doesn’t mention Hohenzollerische Landesbahn at all.This can be interpreted as meaning that the following SWEG routes are excluded;- Eyach HzL to Hechingen Landesbahn- Hechingen to Gammertingen to Sigmaringen- Balingen(Württ) to Schömberg(b Balingen)- Mengen to Stockach to RadoflzellThe pass has just let me add all of these for tomorrow (Sunday August 21st).Which is right? The PDF or the pass?My normal rule for German private railways is that the pass is accepted on routes that were operated by DB in the 80s and 90s and is not accepted on routes that were private in the 80s/90s.These routes were private in the 90s so my current thought is that the pass is not accepted and I should buy a 9 EUR ticket. In contrast, Tuebingen to Sigmaringen (not via G
How can I report train companies where the mobile app should be recognised but isn’t?Examples include;Poland - Polregio (several other friends have reported problems here too)UK - All of them that I tried - Avanti West Coast, LNER, Trans Pennine Express, Thameslink, Southern.Fortunately since I was born in the UK, I was able to explain. Someone whose English wasn’t as good might have problems.Perhaps you might consider providing some text in each of the local languages that the passholder can show at a ticket check if there’s a problem?
On https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/railway-companies, for Poland it says this;If I ask the journey planner online (or the app) using this https://www.interrail.eu/en/plan-your-trip/interrail-timetable?ol=OSTROW+WIELKOPOLSKI+%28POLAND%29&ov=005104590&dl=LESZNO+%28POLAND%29&dv=005104260&vl=&vv=&t=1656496800000&ar=false&rt=&tt=&mc=&mct=0 I get this. This train is operated by “Koleje Wielkopolskie Sp. z o.o.” which the web site does not say accepts the pass.Which is correct, the web site or the journey planner?I have a very vague memory that several years ago the pass could not be used on most local trains in Poland - i.e. that the web site is correct and the journey planner (and app) wrong.Thanks in advance.
How do I report a bug with the mobile app?Showing the pass at a ticket check seems to try & make a connection. If the phone is connected to on-train WiFi but the signal is (temporarily) poor then the app just stalls / hangs. This is a very uncomfortable experience when the train manager/guard/<whatever> is standing next to you.The same applies if the phone is connected to 3G/4G and the signal is poor.I had to turn off WiFi and/or turn off mobile data and then it’s fine. The app was fine once it knew there was no connection at all - it was just upset by a bad connection.I worked this out but then I work with IT. Someone less aware of IT or who doesn’t know how to turn off WiFi and/or mobile data could have an uncomfortable experience.
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