After my recent experience with our Interrail Passes, I will not be using them again. Here’s why. First, the process of fixing reservations is unbelievably complex. My partner and I wanted to travel from London to Seville and back, using 4-days-in-30 passes. This was our first experience of long-distance train travel down through Europe. Preparing the trip took me hours of work, much of it very frustrating, mainly in order to set up the required reservations. Some I was able to do on the Interrail site - that was fairly straightforward. Others, like those within Spain, had to be done directly with the operating rail company, who mailed the paper tickets several days later. And even those done through the Interrail site hit problems later, the main one being that, even though I did the bookings for my partner and myself at the same time, and even though our passes were both on the same device, several of the reservations came back with us sitting not only apart, but in different
My partner and I each have 4-days-in-a-month Interrail All-Europe passes. We are planning a trip in December from London to Sevilla. On the outward journey, we want to take the Paris-Latour Intercite de Nuit couchette service on Sunday December 5. Using your website, I added all the various journeys to the Basket [London to Paris and returning; Barcelona to Sevila and returning; Barcelona to Paris on the homebound leg; plus the night sleeper service on the outward leg.] When I tried to proceed to Checkout, there was a message in red below the Paris-Latour leg of the journey, saying “Please find an alternative connection.” I tried again. I also tried booking a 2nd class couchette instead of 1st class [the class of our Interrail passes]. But I got the same message. Please can you help me to book this service for myself and my partner.
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