I have recently bought a global paper pass direct from interrail and am trying to book seat reservations in Italy. On the “Italiarail” website it asks for a passholder number for each traveller. I have inputed my pass cover number and all other potential numbers on the pass but nothing seems to work.I contacted customer support and they provided me with a different pass cover number than what is physically in front of me (it now starts I0 instead of mine starting I1) The new number seems to work although I am worried as to why there is a mismatch in numbers in the first place. I could see this being an issue if a ticket inspector looks at my pass and wonders why it is different to the reservation number. Please Help!!!
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